Apprentice Housing Assistant - Halifax, United Kingdom - Calderdale Council
Description
Application closing date02/04/202- Location
Halifax
- Salary
- Package
- Job category/type
- Job description
Post Ref: CC894
Based in central Halifax and ability to travel between the locations where the Housing Access and Temporary Accommodation Services are delivered.
This is an exciting opportunity to work across a number of teams delivering homelessness prevention, housing advice and temporary accommodation services.
You will provide a high level of customer service and assist Housing Support, Housing Options and the support and administrative staff in their duties and learn how to assist in delivery of resident activity events at the Council's Refuge and temporary accommodation facility.
The Housing Access teams are currently supporting a wide range of residents of Calderdale through preventing homelessness, providing support to people in their tenancies and providing advice and assistance to support residents.
The work includes customer service, managing a busy reception area (for health and safety/security reasons the buildings access and egress is via a staffed reception area), meeting with clients, contractors and professionals and developing those skills needed.
The role offers opportunities to develop advice and support skills to people who need help with their housing options, support people to prevent them becoming homeless and supporting those clients who ultimately end up in temporary accommodation.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment.
Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Closing Date: 2nd April 2024
Interview Date: 11th April 2024
We may utilise digital interview methods.
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
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