Acute Floor Receptionist - Brighton, United Kingdom - University Hospitals Sussex NHS Foundation Trust 379

University Hospitals Sussex NHS Foundation Trust 379
University Hospitals Sussex NHS Foundation Trust 379
Verified Company
Brighton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

This role is a front line customer service position, where positive, caring and supportive interactions with patients are a priority.

You will provide an efficient and effective reception service to the Emergency Ambulatory Care Unit, managing a regular intake of patients arriving into the department with a variety of medical and surgical issues.

The unit is open 365 days a year.


You will excel in communication and inter-personal skills, interacting with tact, diplomacy and resilience as you manage the arrival of patients and relatives within the Emergency Ambulatory Care Unit.


This is a challenging role working in a busy environment and it is therefore essential you are compassionate, motivated and able to work under pressure.

You must possess excellent administration and computer skills and be able to communicate at all levels.

The ability to work independently and as part of a team is crucial and previous NHS administrative and reception experience would be desirable.

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