B2c Marketing Consultant - London, United Kingdom - Saga

Saga

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction

B2C Marketing Consultant

Salary up to £45,000

Permanent

FT - 35 hours per week

Remote/home working With a hybrid approach requiring a team day in our London, Kings Cross office every fortnight. You will need to be within a reasonable commuting distance to undertake this role, expenses for travel to the London office are paid.**At Saga we believe in exceptional experiences everyday whilst being a driver for positive change in our markets and communities. Our values are precision pace, empathy, curiosity and collaboration. If this resonates with you, then
it's time to do the best work of your life
We are looking for a creative and strategic multi-channel Marketing expert.

You will be part of our Innovation Marketing Team, reporting directly to the Head of Innovation.

Exciting times lie ahead, the multi-channel strategy sits in draft, awaiting your arrival to this exciting team.

The Innovation team consists of in-house marketing experts; video production, content writers, Product Managers, Partnerships Managers and Technical Teams.

We are a team of 16 now but growing extremely fast, due to the complex digital projects we are embarking on.

Main Responsibilities
Joining us as the B2C Marketing Consultant, you will be accountable for the following;

Coordinating development and build of customer acquisition and engagement journey for innovation pilots and business / product launch.
Help to shape the CRM action plan and work with the team to plan and execute campaigns that deliver to requirements.
Fully utilise the tools and data available to design and deliver omnichannel campaigns covering all areas of communications.
Analysis, segmentation and targeting of customers within internal database.
Promote excellence and best practice in CRM and the use of Adobe Campaign, driving a CRM culture across the business.
To always be a positive, proactive member of the marketing innovation team.

Saga markets to millions of customers across the UK and overseas. Our marketing propositions and product offerings are evolving and becoming much more interactive for our customers. Therefore, you will need to demonstrate the following skills, experience / qualifications.

Able to develop a working relationship with all areas of Saga Group.
Good understanding of customer journeys, retention, interaction and touchpoints.
Superior understanding of all marketing functions.
Able to manage multiple ongoing projects simultaneously.
High levels of drive, enthusiasm, and energy.
A solution focussed sense of curiosity and passion for marketing innovation.
Excellent communication skills and strong interpersonal skills.
Collaboratively work with others.
Evidence of full ownership of CRM campaigns from inception through to analysis.
Planning and organisation skills, project management skills.
Ability to manage multiple priorities and meet challenging deadlines.
Independent and highly selfmotivated but able to work and lead a team of creative individuals.

Our Saga Values:

Precision Pace
Always owning and making things happen.

Empathy

Always aware of others.

Curiosity

Always asking why.

Collaboration

Always one team, the Saga team

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK.

The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service.

These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better.

_Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner._
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Package Description
The standard benefits when you join Saga include:

Remote working available where possible
25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year
Free private medical insurance after 1 years' service
Workplace Pension
AXA Be Supported
A range of reductions and offers from leading retailers, travel groups and entertainment companies