Business Support Administrator - Bath, United Kingdom - Atalian Servest

Atalian Servest

Verified Company

Bath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Reference:
/JR/06-06/874/33

Job Title:
Business Support Administrator

Location:
Southgate Bath

Pay Rate:
£12.20

Contract:
Permanent

Hours per week:
Monday to Friday - 20 hours per week

Business Overview

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Job Overview

We are currently recruiting for a Business Support Administrator to join our passionate and driven team based at our client's site in Southgate Bath.

Benefits

Wide range of retail discounts
Discounted gym membership
Join our Cycle to Work scheme
Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our events
Access to internal Mental Health First Aiders
Immediate access to "Opportunity" our internal Learning and Development platform
Required professional membership fees paid for
Win monthly Atalian Servest Superstar Awards

Key Responsibilities:

Provide a first point of contact for members of the public ensuring a warm welcome, and dealing with enquiries and problems efficiently and quickly.
Firstcall pickup, ensuring telephone messages are passed in a timely manner with the correct information to the appropriate team member.
Take responsibility for the Reception areas including all equipment and ensure everything is in good working order.
Maintain office calendar to coordinate workflow and meetings.
Maintain confidentiality in all aspects of client and staff information.
Interact with clients, suppliers, contractors and visitors.
Answer telephones and transfer them to the appropriate staff member.
Sign for and distribute delivered packages.
Prepare responses to correspondence containing routine enquiries.
Perform general clerical duties to include, but are not limited to, invoices, purchase orders, copying, faxing, mailing and filing.
Coordinate and maintain records for staff.
Utilise Concept system for the raising of reactive jobs, completing of jobs both PPM and reactive and were required raising Permits to Work.
Ordering of equipment and supplies as directed by FM/DGM.
Control of Contractors.
Assist in the hosting of refreshments for client representatives, tenants and visitors to the estate.
Support the wider team as appropriate with any reasonable request.
Ensure all work is carried out in a safe, proper and thorough manner taking into account Health and safety legislation, Incentive FM policies and procedures, risk assessments and method statements.

About You:

-
_ Applicants must have the right to work in the UK_:

High levels of Customer Care
Experience working within an FM environment
Experience in working and building partnerships with Clients
IOSH trained desirable and would be provided if not currently qualified
IT literacy skills in Microsoft Outlook, Word, Excel and PowerPoint
Articulate and able to communicate effectively with the Clients and the IFM team
An organised individual who can demonstrate a record of planning and managing workflows
Able to demonstrate an understanding of highquality service delivery and its impact on this
The ability to be agile and flexible to meet the needs and demands of the role
Excellent time management organisation and focus on the ability to prioritise and multitask with a clear ability to focus on detail

How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

Diversity & Inclusion
We are an equal-opportunity employer and are proud of the diversity represented across our business.

In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2 Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.