Appointment Setter - Manchester, United Kingdom - Mercer

Mercer

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Appointment Setter - Mercer MMB - Manchester
We have a fantastic opportunity to join our Employee Benefits team in Manchester as a Business-to-Business (B2B) Telesales Advisor.

This is the perfect role for someone with a relevant exposure to working within a High Volume telesales environment, looking to join an established, market-leading consulting firm.

Mercer Marsh Benefits is a combination of Mercer and Marsh local offices around the world, plus country correspondents who have been selected based on specific criteria.

Our benefits professionals located in 135 countries and servicing clients in more than 150 countries, are deeply knowledgeable about their local markets.

Through our locally established businesses, we have a unique common platform which allows us to serve clients with global consistency and locally unique solutions.

What can you expect?

The opportunity to join a growing and highly successful team working with a broad range of UK companies on bespoke and complex health and benefits solutions
A team that strive to deliver best practice, market leading service and solutions with a focus on client service excellence
To build and maintain an excellent rapport with our clients, providers and colleagues across Mercer
Excellent training and development with the ongoing career opportunities

What will you be rewarded with?

Good work life balance with a competitive salary
Target Related Bonus Opportunity
Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

We will rely on you to:

Conduct high volume outbound sales calls on a daily basis, utilising a proficient awareness of internal offerings and product solutions to ultimately gain prospective client appointments for our Relationship Managers.
Qualify each lead before booking appointment for the consultant
Oversee the appointment setting process from start to finish, ensuring service quality and general transactional satisfaction.
Monitor the maintenance of proper records for reporting and audit purposes

What you need to have:

Demonstrable experience of working in a similar high volume capacity and taking ownership of similar responsibilities within a telesales or call centre environment.
Highly selfmotivated with excellent interpersonal skills and the ability to work effectively with diverse backgrounds as well as independently.
Strong networking skills and the ability to build relationships both internally and externally through investing time in understanding our business.

What makes you stand out:

Practical experience of overcoming and handling sales objections
Experience working towards targets and KPIs
Understanding of the Employee Benefits sector

About Mercer
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.