Driver - Bodyshop - Leeds, United Kingdom - Activate Group Limited

Activate Group Limited

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title:
Driver

Department:
Activate Accident Repair

Location:
Leeds

Reports to:
Bodyshop Manager

Role overview:

Timely collection and re-delivery of customer and courtesy vehicles, ensuring the customer is aware of delivery/delays. Vehicle checks and the collection of excess payments. Explaining the repair and processes to the customer. Dealing with customers in a professional manner, ensuring high standards of customer service.

Benefits:

33 days holiday (including bank holidays)

-
Health Shield cash health plan for all

Annual pay review
Bonus scheme
Enhanced maternity / paternity pay
Life assurance: three times basic salary
Free breakfast cereals and milk daily
Free fruit every Monday
French Friday weekly pastries
Annual summer and Christmas parties

Key responsibilities:

Carry out collection and delivery of customers vehicles as scheduled, completing all relevant paperwork detailing claim and nonrelated damaged and collecting excess payments, ensuring that the customer is treated in a professional and efficient manner.
To drive vehicles in a safe, lawful manner taking into account the weather and traffic conditions, reporting all faults with vehicles driven.
Ensure all documentation is correct when transferring vehicles.
Report any accidents, incidents to your Bodyshop Manager without delay.
To be responsible for the collection of payments and receipts and to ensure the correct financial procedures are followed on return to the office.
Collect all necessary customer paperwork from reception, checking courtesy cars for damage and cleanliness before delivery to the customer.
Confirm any damage or cleanliness issues with reception team.
Notify customer and reception when a delay is imminent.

Skills and experience:

Full driving licence with the correct classification to carryout duties
Logistics experience
Experience of vehicle appraisal
Exceptional communication and customer service skills

A little bit about us:

The Activate Group of companies specialise in accident management services and partner with some of the country's best-known fleet providers and insurers to service hundreds of thousands of claims a year.

The group provides claims management to corporate and commercial fleets through sopp+sopp, operates an approved nationwide repair network for personal lines insurance claims through
Motor Repair Network, supplies next-day parts and consumables through
Sopp Parts and in 2019, launched a body shop division,
Activate Accident Repair and acquired the National Recovery Network.

Based in the UK, and founded in 2015, AGL employs more than 700 people, with its main offices in Halifax and Peterborough.