Administrator/planner - Dunfermline, United Kingdom - Consilium Contracting Services
Description
About Us:
As a 24/7 Reactive Repairs, Maintenance & Refurb company we deliver in excess of 2,500 jobs each month all on a KPI (Key Performance Indicator) ranging from small type repairs to larger works known as Voids.
Noting our private works, plumbing and heating are priced on an individual basis to that private customer, but managed exactly as all other works.
As an Administrator/ Planner, you will play a pivotal role in supporting our company's day-to-day activities within the RSL programmes and planning trades on our.
The following reflects the main tasks associated with your role and are not intended to be exclusive or exhaustive:
- Work with our amazing Job Management System simPRO. For every single task you undertake for the company, each stage and element must be recorded and managed within simPRO by you. A firm understanding of job management systems is vital for this role
- Ensure you have experience planning / scheduling operatives to Multi-Trade jobs whilst ensuring diaries always populated. A grasp of how long jobs (tasks) take on Multi-Trade also required, to ensure planning is accurate per job and to that operative.
- Ensuring return visits / no accesses / challenging jobs are highlighted and fully man aged by you.
- Vitally important you verify/validate ALL jobs completed ensuring all the necessary photographs, paperwork and or documentation is in every job, allowing you to flip job for invoicing.
- You shall identify errors in customers SoRs (Schedule of Rates) and dually advise / resolve to ensure correct SoR is used.
- Manage and order materials for engineers. Ensuring NO duplications on job and all materials managed, no duplicate orders and no orders for items already ordered and picked up.
- Highlight concerns on any job quality and or length of time taken on jobs / challenges obtaining operatives. Essential you are the "eyes and ears" for the Contracts Manager supporting on identifying potential challenges.
- Prepare statistics reports for Contracts Manager and also Customers.
- Manage customers monthly KPI reports validate accuracy and % given.
- Maintaining and updating simPRO diligently and effectively
- Be able to demonstrate a good working knowledge of Microsoft Office, particularly Outlook and more so Excel.
- Be able to demonstrate excellent organisational and time management skills.
- Work Completion
- Must display the drive and determination to complete your work effectively, accurately and on time
- Flexibility and Initiative
- Must demonstrate a positive, flexible, and selfmotivated attitude towards the company and the achievement of objectives. **Supporting our Out of Hours call handling on a Rota basis
Salary:
£23,500.00-£27,000.00 per year
Benefits:
- Company pension
- Onsite parking
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Holidays
Experience:
- Administrative: 3 years (preferred)
Work Location:
In person
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