Contract Customer Care Manager - Bridgwater - Office Angels

    Office Angels
    Office Angels Bridgwater

    12 hours ago

    Office Angels background
    Full time
    Description

    Contract Customer Care Manager - 12 Month FTC

    Location: Bridgwater, Somerset, UK

    Job Summary:

    A dynamic and innovative Contract Customer Care Manager is sought to lead a talented team in managing customer relationships, administrative tasks, and price administration for the UK Market.

    Key Responsibilities:

    • Recruit, coach, and develop customer care advisors to excel in their roles
    • Carry out regular appraisals, set clear goals, and deploy strategies focused on achieving these goals
    • Work closely with Directors of Sales to maintain and develop sales to UK Specification accounts
    • Manage pricing and quotations/campaigns cycle for Retail, Specification, and Export Markets
    • Develop and review service procedures and processes to improve department efficiency
    • Engage in projects to constantly improve ways of working
    • Accurately report and analyze agreed KPIs to Management and the Contracts Customer Care team

    Requirements:

    • Previous experience managing or leading a team
    • Excellent verbal and written communication skills
    • Highly organized and adaptable
    • Strategic thinking
    • Patient and understanding approach
    • Polite, friendly, and professional demeanor
    • Great listener
    • Exceptional customer care skills and willingness to go the extra mile

    Benefits:

    • Generous holiday entitlement
    • Cycle to work scheme
    • Discount off full gym membership
    • Competitive pension scheme
    • Access to an award-winning Employee Assistance Programme service


  • Office Angels Bridgwater

    Contract Customer Care Manager - 12 Month FTC · Location: Bridgwater, Somerset · Salary: Up to £33,000 PA · Holidays: Monday - Friday, 37.5 hours per week (between 8am - 5pm) · Benefits: · Generous holiday entitlement (as well as the option to purchase 3 additional days each year ...


  • Howard Finley Care Ltd Burnham-on-Sea

    Deputy Manager Job Opportunity at Howard Finley Care · We are recruiting for a skilled Deputy Manager to join our team at a residential home in Burnham-on-Sea. · About the Role: · The ideal candidate will have experience assisting Home Managers with daily operations and ensuring ...


  • Howard Finley Care Ltd Burnham-on-Sea

    Deputy Manager Job Description at Howard Finley Care · Job Summary · The client is seeking an experienced Deputy Manager to join their residential home in Burnham-on-sea. The successful candidate will assist the Home Manager with key responsibilities, including recruitment, super ...


  • Acorn by Synergie Taunton

    Customer Care Account Manager · We are seeking a skilled and enthusiastic professional to join our team as a Customer Care Account Manager in Taunton. · This role offers an exciting opportunity to gain on-the-job experience and education, working with a dynamic and ambitious comp ...


  • Acorn by Synergie Taunton Full time

    Job Summary · A customer-focused individual is required to manage client relationships and grow the client's business from the ground up. The ideal candidate will have a strong background in retail, hospitality management, or customer care and be enthusiastic about sales. · Respo ...

  • Exclusive Delta Recruitment

    Care Home Manager

    11 hours ago


    Exclusive Delta Recruitment Nynehead

    Job Summary: · We are seeking a dedicated and experienced Care Home Manager to lead our 40-resident dementia residential care home. The successful candidate will oversee daily operations, ensuring compliance with regulatory standards and delivering exceptional care. · About the R ...


  • St Monica Trust Bristol £52,494 - £59,104

    Job Description: · As a Registered Care Manager at St Monica Trust, you will lead our Domiciliary Care services in Bristol and North Somerset with purpose and thrive in a fast-paced, multi-site environment. · Key Responsibilities: · Lead across multiple sites, managing diverse te ...

  • Purosearch Ltd

    Care Home Manager

    12 hours ago


    Purosearch Ltd Bristol

    Registered Home Manager · Care home manager and registered home manager required for a 45-bed dementia-focused care home in West Bristol. · Purosearch is working with a well-respected, expanding care provider to recruit an experienced care home manager for their 45-bed dementia s ...


  • St Monica Trust Bristol

    Job Description · Hours: Full time, 37.5 hours per week. This is a multi-site role covering the Domiciliary Care services in Bristol and North Somerset. · Ensure you read the information regarding this opportunity thoroughly before making an application. · Salary and Benefits · S ...

  • Purosearch Ltd

    Care home Manager

    11 hours ago


    Purosearch Ltd Bristol

    Care Home Manager in Clevedon · Job Description: · We are seeking an experienced and skilled healthcare professional to lead our 40-bed nursing and residential home in Clevedon. The ideal candidate will have a passion for providing exceptional care to individuals living with deme ...


  • Bupa portishead

    Care Home Manager Role · Lead and inspire a multi-disciplinary team to provide exceptional care and prioritize the wellbeing of our residents. · Your Responsibilities: · Manage all aspects of the home, from identifying business opportunities to ensuring regulatory compliance. · B ...


  • St Monica Trust Bristol

    Domiciliary Care Manager (JR101441) · Lead with purpose and thrive in a fast-paced, multi-site environment. · You're an experienced leader in domiciliary or community care, and you thrive on managing complexity in a fast-moving, multi-site setting. Now, you're looking for a role ...


  • CityWorx Anstey Full time

    Cityworx are recruiting on behalf of a client who are looking for a Registered Care Manager in the Leicester area. · Our client is a start-up domiciliary care provider seeking a dedicated and experienced Registered Care Manager, or a Deputy Care Manager, to join their team full-t ...


  • Prospectus Bristol

    Job Title: Supporter Care Manager · We are excited to be working with a wildlife conservation charity covering the Bath, North East Somerset, Bristol, North Somerset and South Gloucestershire areas, to support the growth of their fundraising team. · About the Role · The Supporter ...


  • Care UK Cardiff

    Deputy Manager Care · Are you an organised and methodical individual who is passionate about delivering positive change? At Care UK, you can build a fast-moving career whilst helping our residents fulfill their lives. The team at Llys Herbert in Cardiff have a great opportunity f ...

  • TipTopJob

    Care Home Manager

    11 hours ago


    TipTopJob Wales

    An exceptional opportunity has arisen for a dedicated Care Home Manager to lead a renowned care home in the Builth Wells, Wales area. Working for a leading healthcare provider, you will be responsible for delivering high-quality care services. · Key Responsibilities: · Exemplify ...


  • Care UK Cardiff

    Deputy Manager Care · Are you an organised, methodical individual who is passionate about delivering positive change? At Care UK, you can build a fast-moving career while helping our residents fulfill their lives. · The team at Llys Herbert in Cardiff has a great opportunity for ...


  • Care UK Cardiff

    Deputy Manager Care · You are an organised, methodical individual who is passionate about delivering positive change? At Care UK you can build a fast-moving career whilst helping our residents fulfill their lives. The team at Llys Herbert in Cardiff have a great opportunity for a ...


  • IMKAN Company Weston-super-Mare

    Role: Care Home Deputy Manager · Location: Weston-Super-Mare · Hiring Type: Full-time, Permanent · Hours: 40 hours per week · Schedule: Week 1: Monday - Thursday (09.00-17.00), Saturday and Sunday (07.45-20.00). Week 2: Monday (09.00-17.00), Wednesday and Friday (07.45-20.00), Th ...


  • Barchester Healthcare Yatton Full time

    About the Role · As a Care Home Deputy Manager, you will support the delivery of high-quality care. You will work closely with the General Manager and take on leadership duties in their absence. Your responsibilities will include ensuring care standards, motivating your team, and ...

Jobs
>
Bridgwater