contact center strategic planner - Brighton - beBeeWorkforcePlanning

    beBeeWorkforcePlanning
    beBeeWorkforcePlanning Brighton

    2 days ago

    Job title: Hybrid Workforce Planning Analyst – Multichannel Analytics

    Description

    Job Description:

    A leading online car marketplace is seeking a skilled Workforce Planning Analyst to support contact center teams.


    The ideal candidate will have strong workforce planning experience and analytical skills, ensuring optimal resource allocation to meet service delivery plans. The successful applicant will craft demand forecasts and performance insights while enjoying flexible work arrangements.



    • Strong workforce planning experience
    • Analytical skills with attention to detail

    Benefits:


    This role offers a dynamic environment where you can drive efficiency and support growth by working collaboratively across departments. You'll enjoy the flexibility of remote work arrangements and receive various benefits that enhance your overall well-being.


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