Ocean Import Agent - Manchester, United Kingdom - Expeditors

Expeditors

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description
"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Ocean Import Files
Use Global Ocean Import Wokflow Monitor on a daily basis
Ensure documents are timely sent to customer or broker for customs purposes.
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments, meeting customer service standards.
Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in customer SOP.
Meet KPI standards in accordance with the Company's procedures
Escalation of problems to Management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with oustanding integrity and pride.

Qualifications

Knowledge:

Understanding of ocean documentation process a plus
Hazardous Materials certification (preferred)
Understanding of Expeditors systems and procedures

Skills:

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate and concisely obtain positive results
Proactive and strong organizational skills
Good computer skills (Microsoft Office)
Fluent in English

Previous experience in a similar role desirable

Additional Information