Business Improvement Administrator - Alloa, United Kingdom - Scottish Prison Service

Scottish Prison Service
Scottish Prison Service
Verified Company
Alloa, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The Business Improvement Administrator will perform a variety of administration tasks within the Business Improvement function with a particular focus on Information Management, including Data Protection, Subject Requests and Freedom of Information (FOISA) ensuring all policies, procedures and directives are adhered to.

The role also provides support and cover for the Governor PA- Responsibilities- Collate and complete the first assurance on all Subject Requests in line with relevant legislation (GDPR / FOISA)- Records Management - ensuring prisoner records are retained in line with SPS Records Retention Policy taking into account legal, operational and historical requirement.

Create and maintain Dashboards when providing analysis of monthly data on prisoner visits and veterans in custody to senior management

Any other ad-hoc administrative tasks required, including minute taking on occasion.

  • Responsible for researching all escalated complaints to the ICC. Providing all relevant documentation to the Chair to help assist in the resolution of a complaint. Includes progressing any actions raised, recording outcomes of the ICC and ensuring that the complaints process is adhered and timescales are met
  • Responsible for processing the outcomes of all Orderly Room proceedings, recording all prisoner awards onto prisoner records system (PR2)
  • Provide cover to the Governors PA role during annual leave or sick absence, providing a high level of administrative support to the Governor. Recording all PCF2s and TOCs accurately and ensuring relevant timescales are met.
    Person Specification


  • Qualifications Requirements

  • Minimum 2 standard grades including English and mathematics at grade 3 or above or relevant experience.
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Essential

  • Experience Requirements
  • Experience in all aspects of administration.
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Essentia

  • Competent in Microsoft 365 including Excel, Word, Outlook etc.

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Essential.
  • Knowledge Skills Requirements
  • Experienced in all aspects of administration.
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Essential.

  • Ability to work individually and as part of a team.
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Essential

  • Ability to work with secure and confidential information.
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Essential

  • Ability to prioritise workload to effectively meet deadlines within a dynamic working environment.
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Essential.

  • Selection method 1
  • Interview
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