Sales/export Administrator - Newport, United Kingdom - Hawk 3 Talent Solutions

Hawk 3 Talent Solutions
Hawk 3 Talent Solutions
Verified Company
Newport, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Newport
Permanent

Posted: 09 June 2023

Expires: 09 July 2023

Head of Manufacturing and Automation


Rachel Sheehy:


Sales/Export Administrator

Newport

Permanent - Full time

Salary negotiable depending on experience
An exciting opportunity has arisen for a Sales/Export Administrator to join our client, a specialist manufacturer based in Newport.


General Purpose of Role:


Main Responsibilities:


  • Releasing Sales Orders into the ERP system
  • Issue Sales Order Acknowledgements following order review and acceptance of order
  • Progress orders through liaison with other departments in order to control a smooth flow of customers' orders, highlighting any anomalies or concerns
  • Liaising with customers as a point of contact after order placement, keeping them updated on the progress of their orders inline with their requirements and produce production schedules when required
  • Keep contract/order files up to date plus archiving of completed order files
  • Produce despatch documentation to required specification, including for export, ensuring compliance with business processes and HMRC requirements
  • Arrange despatch/collection of orders inline with agreed customer instructions.
  • Ensure despatch log is kept up to date
  • ERP system despatch and invoicing
  • Supporting the Sales Department with archiving, filing and any other administrative tasks, if requested.

Outcomes of Role:


  • Successful, on time completion of all orders and projects
  • Completion of updates on time and inline with requirements
  • Acknowledge orders on time
  • Sales orders closed in accordance with business and HMRC requirements
  • Customer satisfaction
  • Excellent housekeeping.

Specific Qualifications:


  • Qualification to GCSE "A" Level standard or equivalent is desirable, but not essential if previous work experience demonstrates a proven track record and high level of ability
  • Previous Work Experience:
  • Administrative background with proven interpersonal and customer service skills
  • Proficiency with word processing and spreadsheet software
  • Excellent written and verbal communication skills

Specific Knowledge / Skills Competence:


  • Export Documentation preparation to HMRC requirements
  • Customer focussed at all times & relationship management
  • Excellent attention to detail
  • Good planning and organisational skills
  • Effectively communication with all levels in the organisation
  • Ability to work to deadlines
  • IT skills to intermediate level (MS Office & ERP System)

Behavioural Competencies:


  • Highly motivated
  • Ability to work in a team environment
  • Enthusiastic and confident telephone manner
  • Flexible working approach
  • Good timekeeping and attendance
  • Totally flexible in embracing new skills

Working Hours:

Mon - Thurs: 30 min lunch break

08.30h h Mon-Thurs

08.00h - 14:00 Fri

Salary is negotiable depending on experience

Contributory membership of Pension Scheme

Death in Service Benefit (linked with Pension Scheme) of 3 x annual salary

Free car parking (plus secure parking for motorbikes, etc.)

25 days of holiday per full year of service plus 8 Bank Hols

Good safe working environment

Annual eye test paid for if working on screens continuously

£60.00 contribution towards new specs if prescription changes

Christmas Saving Club

PPE provided (including safety boots)

Hawk 3 Talent Solutions are operating as an employment agency

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