2nd Line IT Support Engineer - Bournemouth, United Kingdom - Oscar Technology

Oscar Technology

Verified Company

Bournemouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

2nd Line IT Support Engineer - Up to £35k - MSP - remote working, progression, share schemes

What's in it for you?

Do you want to join an established MSP and further your career within an internationally renowned business? Do you enjoy learning new technologies? If yes, this could be a great challenge.

This managed service provider offer hybrid remote working, cycleto work programs, mental health care services and share schemes This opportunity is a long term chance to progress into other areas of IT, for instance 3rd line support, project management or tech sales to name a few.

They value your personal and professionaldevelopment so if you would like to join a supportive team read on...

The Role

With this role you will be required to attend training in the Wimborne office for the first few weeks as you get used to systems and meet the team.

After the onboarding period, the rest of the work will be mainly remote with some visits to an important client'sSouthampton office on a rotation basis with 2 other engineers.

As a 2nd Line engineer you will play an important role in shaping the development of 1st line engineers, acting as a mentor and point of escalation for them.

You will provide remote (ocassionally onsite) support for managed service provider clients and noday willl be the same From resolving networking issues, to windows troubleshooting and working with virtualised environments this second line position will help you expand your skillset within overall IT support and infrastucture.

On a daily basis you willalso work with technologies such as VMware, Office 365, Microsoft Exchange, Active Directory, DNS, DHCP, printer & server hardware and more

Essential_

- _Excellent communication skills_
- _Office 365_
- _Active Directoy_
- _Networking Fundamentals (TCP/IP, DNS, DHCP)_

Desirable_

- _MSP Experience_
- _VMware/Hyper V_
- _IT related certifcations (eg. degree, Microsoft, ITIL)_
- _Knowledge and understanding of hardware and software components (printers, desktops)_

The Company

This business is recognised as one of the UK's most established office technology providers and as a managed service provider they create solutions for over 3000 organisations aross various industries.

This award winning company are undergoing a rapid seriesof growth across the UK with new offices in Scotland and plans to expand further in the South West with offices in Bristol, Wimborne, Plymouth and Exeter to name a few.

Now is a great time to join them on a long term journey that will support you in your careerand provide you with stability.

With services amongst managed print, IT Support, IT Infrastructure and Cloud there is always room for ideas and future plans

2nd Line IT Support Engineer - Up to £35k - MSP - remote working, progression, share schemes
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