Customer Service/ Administrator - Belfast, United Kingdom - The JM Group

The JM Group

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are working with a large consulting company who are seeking a Customer Service/ Administrator to join their team in Belfast.

Length of contract: 6 months

Hours per week: 20 hours - evening work; 4 hours each evening.

Office based work

Role Duties include:
DATA PREP duties include

Receive bags from couriers and transport to RIC
Escalate any late runs or missing bags to nominated person.
Liaise with couriers and representatives as required.
Prepare vouchers ensuring all facing correct way, staples, folds and any nonclearing items removed.

CAPTURE duties include

Prepare machines, trays, tray headers.
Image capture all vouchers sorting any jams that occur in the process following correct procedures.
Ensure the quality of the image is acceptable and correct for the workstream.
Ensure ISN is spraying on back of voucher.
Complete any RTS items in a timely manner ensuring no stress on SLA
Ensure all appropriate escalations and milestone check ins are made in good time.
Undertake voucher storage activities

Skills required:

Experience in Financial Service
Administrative skill
Might be asked to handle multiple tasks simultaneous
Good customer service skills

The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions.

The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.