Seasonal Visitor Center Team Member - Huntly, United Kingdom - Brown-Forman
Description
CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS:
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Scope:
A fantastic opportunity has arisen at one of Scotland's oldest distilleries near Huntly, Aberdeenshire.
This is a fixed term full time position, working 35 hours per week from April / May through to September / October 2023.
You will act as an ambassador for the distillery and its products, hosting guests on tours and working across all visitor centre functions including retail and bar.
Job Responsibilities:
Work across all areas of the visitor centre including hosting groups, working in the retail shop and tasting bar
Host all levels of tours of the distillery, delivering high standards of customer service.
Responsible for opening and closing premises.
Assign roles for daily operations, including allocating tours
Ensure the Visitor Centre is kept clean, tidy and free from hazards at all times.
Drive safety initiatives. Ensure that safe working conditions exist and that all programs and policies are effectively practiced.
Undertake daily checks of tour route ensuring safe access through the distillery.
Ensure compliance with BF quality policies, standards, and systems.
Complete all daily banking requirements
Complete monthly stock takes.
Required Experience
Minimum 2 years of face to face customer service or retail experience
Must be fluent in English
Strong verbal communication skills
Strong people skills
Strong time management and organizational skills
Ability to multi-task and prioritize
Ability to work with mínimal supervision
Keen attention to detail, with a commitment to follow through and follow-up
Must act in a professional manner in all situations
Must be willing to work weekends
Requisition Type:
Employee
Management Level:
Global Job Level:
Number of Openings Available:
1
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