Aftersales Advisor - Colchester, United Kingdom - Endeavour Automotive

Description

Aftersales Advisor - Hyundai Colchester

Salary:
£23,000 per annum OTE £28,000

Job Location:
Hyundai Colchester, Fox Street, Ardleigh, Colchester, Essex, CO7 7PP

Endeavour Automotive are one of the UK's fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus, INEOS and Polestar across dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex.

We are currently seeking out a highly motivated Aftersales Advisor to join our Hyundai Colchester team.


What you will do:

Our Aftersales Advisors manage all customer enquiries by telephone and in person and successfully convert these into firm bookings. The role aims to maximise service sales and profitability through selling core, value-added and incremental products.

We pride ourselves in providing an exceptional customer service experience and this role is central to delivering that; delivering the highest levels of customer service to ensure customer loyalty and repeat custom.

Who you are:

The Aftersales Advisor we are looking for will be a team player who thrives in a customer centric, creative, and a results' driven environment.

They will lead by example with consistent high standards towards customer service whilst maintaining composure in challenging situations.

They will also be logical, methodical, and innovative in their approach whilst using their energy and charisma to maintain a trusting and productive environment.

To be successful in this role you will have a great eagerness to learn and passion for the Hyundai brand, their dedication to design, and their commitment to performance.

For this role you must have the following:

• At least 2 years' experience within the automotive industry
• Excellent communication skills at all levels and an excellent understanding of how to deliver an outstanding customer experience

If you are looking to build a career within a thriving and dynamic company submit your CV for immediate consideration


Job Types:
Full-time, Permanent


Salary:
£23,000.00-£28,000.00 per year


Benefits:

• Life insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Experience:

Automotive Aftersales: 1 year (required)


Work Location:
In person


Reference ID:
Aftersales Advisor - Hyundai Colchester