Family Support Coordinator - Croydon, United Kingdom - Home-Start HOST

Home-Start HOST
Home-Start HOST
Verified Company
Croydon, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Job description

We are looking for a Family Support Coordinator to join our Tameside team, supporting parents with 0-5s.

You'll manage a caseload of families, finding out more about their support needs and helping them acheive their goals and move towards no longer needing support.

You'll also recruit and manager a team of volunteers, who you will match with your families to provide weekly peer support visits.


Main Responsibilities

  • On receiving referrals from the family support manager conduct a needs assessment and promptly match families to appropriate support. Delivering a case load of child centred highquality support to identified families.
  • Understand family perceptions and opinions of service and recommend changes to services and processes as appropriate.
  • Recruit sufficient volunteers to enable timely service delivery by proactively promoting volunteering opportunities and assessing potential volunteers.
  • Deliver high quality volunteer training to prospective volunteers as required.
  • Supervise and support home visiting Family Support volunteers regularly and provide constructive feedback and engagement.
  • Ensure the delivery and reporting of services is in line with the contractual requirements entered into by HOST.
  • Promote HOST externally by ensuring appropriate liaison, networking and communication with referrers, professionals, community leaders and organizations.
  • Undertake any other duties that may be required to discharge the role and support the organization.
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