Service Administrator - Grays, United Kingdom - AP4U Ltd

AP4U Ltd

Verified Company

Grays, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

If you are great on the phone with excellent communication skills we have a brilliant opportunity for you to join our team and make a difference and to make this role your own.

You will ensure our business delivers exceptional service to all clients & customers and be able to deliver efficient and accurate administration across departments.

We are based off Motherwell Way in Grays, Essex

This is a key role in our business with varied duties summarised as follows:

Service Administrator

Answering customer service calls ie breakdowns, booking in service & thorough examination visits
Assisting Service Manager with engineer's electronic planner board
Updating customers via telephone on engineer arrival time
Assisting Service Manager with administration duties
Invoicing
Closing jobs on the system and sending job sheets to customer
Sending thorough Exam reports to customer

This is a Monday to Friday role based in our friendly and modern offices off Motherwell Way.

Hours are by arrangement:
8am-3pm (pro-rata) or 9am-5pm full time

Salary will be up to £23,000

Notes
In house training will be provided for our bespoke IT software.

The applicant will require:
Ø Excellent customer communication skills

Ø Experience working in a customer service/ office environment.

Ø Experience with Microsoft Outlook and Excel

The Service Administrator will have responsibilities relating to the daily processes within the Service department, and should be willing to participate in all relevant office functions, to continually improve quality and standards, protocols, and performance.

It is essential that you can work as part of a team and communicate with and assist the rest of the staff.

Please send your CV and be sure to include your currently salary and notice period.

Salary:
Up to £23,079.38 per year

Schedule: