Front Desk Associate - Bexleyheath, United Kingdom - Marriott International, Inc
Description
Job Number
Job Category Rooms & Guest Services Operations
Location Delta Hotels Bexleyheath, 1 Broadway, Bexleyheath, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
This is an exciting time to join our recently rebranded Delta Hotels by Marriott Bexleyheath, part of Marriott Bonvoys portfolio of 30 extraordinary hotel brands, creating a seamless travel experience in more than 90 locations across North America, Asia, Europe and the Middle East, and Central America and Caribbean.
Delta Hotels focuses on the details that truly matter, delivering a streamlined and flawless stay for its guests every time.
Every day presents a new opportunity to interact with people from all over the world, giving you new inspiration and perspective.
Duties may include but are not limited to:
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
- Process all payment types such as room charges, cash, checks, debit, or credit.
- Process all checkouts including resolving any late and disputed charges.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for checkin.
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
- Supply guests with directions and information regarding property and local areas of interest.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Perform other reasonable job duties as requested by Supervisors.
Perks you deserve
We'll support you in and out of the workplace by offering:
- Opportunity to upsell
- Training opportunities
- Free hot meal on shift
- Worldwide hotel discounts
- Worldwide F&B Discounts
- Long Service Awards
- Associate/Manager of the Quarter awards.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you.
With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe.
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