Senior IT Service Manager - Cardiff, Wales

+We're looking for someone to own customer relationships, lead service performance, and drive continual improvement across key accounts. · +Own SLA performance, service reporting & governance · Be the senior escalation point for incidents & change · Build strong relationships wit ...

An opportunity to join AFH Wealth Management one of the UK's leading independent financial advisory and wealth management firms.We are looking for those of you who wish to grow with us as a business and support our strong growth plans. · This is a full-time permanent opportunity ...

We're looking for an experienced Customer Service Manager to join our team at Maritime and Coastguard Agency in Cardiff. · The ideal candidate will have a proven track record of managing high-quality customer service in a fast-paced contact centre environment, · Effective leaders ...

The Customer Service Manager is responsible for the overall leadership performance and continuous improvement of Medi2data’s customer-facing support functions. · This role has direct management responsibility for the Service Support Lead and Technical Support Lead ensuring both t ...

This role provides strategic leadership within the Housing and Communities Directorate to deliver excellent services. It combines financial expertise with strong cross-team collaboration and requires building relationships with colleagues to embed best practice. · Shaping policy, ...

We have an excellent opportunity for a Building Services Manager (M&E) to join our Cardiff office and provide support for our projects in the South Wales region. · The successful Building Services Manager will lead and coordinate the MEP process from project inception through to ...

The UK Ship Register (UKSR) is part of the Maritime and Coastguard Agency (MCA) and works to promote the UK flag worldwide.Within the UKSR the Registry of Shipping & Seaman (RSS) in Cardiff is responsible for providing front-line Customer Service and issuing Ships Registration an ...

Join us as a Service Team Manager and you'll lead and inspire the checkout team to shape the customer experience through exceptional service. · ...

We have an excellent opportunity for a Building Services Manager (M&E) to join our Cardiff office. · The successful Building Services Manager will lead and coordinate the MEP process from project inception through to post-completion using commercial, contractual, programme/time a ...

The UK Ship Register (UKSR) is part of the Maritime and Coastguard Agency (MCA) and works to promote the UK flag worldwide. Within the UKSR the Registry of Shipping & Seaman (RSS) in Cardiff is responsible for providing front-line Customer Service and issuing Ships Registration a ...

We're currently recruiting for a Food Service Manager to lead our catering operation at ASDA Pentwyn. This is a fantastic opportunity for someone with drive, ambition and a strong customer-first mindset who's ready to take ownership of a busy retail catering environment. · ...

We're currently recruiting for a Food Service Manager to lead our catering operation at ASDA Pentwyn. · This is a fantastic opportunity for someone with drive, ambition and a strong customer-first mindset who's ready to take ownership of a busy retail catering environment. ...

We're searching for an incredible Building Services Manager - 18 Month FTC across two of our luxury sites in Cardiff, · Tai Afon and · Wood Street House. · This role is based full time across the two developments, · You will be responsible for ensuring the developments consistent ...

+ Build trusted relationships with key business stakeholders and host regular service reviews · + Manage supplier performance and ensure contractual SLAs are met · + Maintain service schedules and monitor KPIs to drive continual improvement · + Own and update the IT Service Catal ...

A Service Team Manager leads and inspires the checkout team to shape the customer experience through exceptional service. · ...

We have an excellent opportunity for a Building Services Manager (M&E) to join our Cardiff office and provide support for our projects in the South Wales region. · ...

+We have an excellent opportunity for a Building Services Manager (M&E) to join our Cardiff office and provide support for our projects in the South Wales region. · +Manage the complete qualitative, technical and commercial appraisal of services tenders across the team, in conjun ...

The Cardiff and Vale People & Culture Directorate is transforming the way in which we provide our people services (HR) to ensure that our focus is on the delivery of a positive employee experience for all our people with every interaction. Our People and Culture Plan underpins ev ...

We are seeking an experienced Customer Service Manager to lead our front-line customer service teams in providing high-quality customer service in a fast-paced contact centre environment. · ...

Job summary · Do you have experience working in a fast paced customer-facing environment and providing high quality customer service? · We're looking for someone to join our team as a Customer Service Manager. · ...