Customer Support Officer - City of London, United Kingdom - IPOE Consulting

IPOE Consulting

Verified Company

City of London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

International Bank based in London, are looking to recruit a Customer Support Officer to join their growing Operations department.

The incumbent, will support the branch in an operational capacity by performing day to day banking tasks, as well as providingsupport to the branch manager & relationship managers in fulfilling their needs & requirements.

Other responsibilities will include;

Answering calls for the Relationship Manager's if they are not available to answer and assisting the client's needs.
Deposits, withdrawals, ordering liquidity, Cash collection/pick up. End of day cash up procedure to make sure credit/debits are correctly done.
Due Diligence performed on cheques received in branch, either in post or in person.
Treasury front office for deals taking place for clients, back office for time /edeposit issues, maturity & breaking of time deposits also.
Onboarding new customers along with the bank's policy with documents / forms required. Core processing of account opening, maintenances and customer instructions. KYC also conducted for all new customers.