Reservationist - Cambridge, United Kingdom - NOVOTEL

NOVOTEL

Verified Company

Cambridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description
Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description Main responsibilities**:

Daily reservations checks
Ensure all backups, comments, payments are set accordingly
Daily ckeck of OTAs commissions
Weekly submission of commissions on Fastcom
Update of various trackers on a daily basis (such sus No show, Cxl, etc)
To be an expert on the business bedrooms and events in order to deal with initial enquiries in a confident manner
Arrange and deliver hotel show around in a professional and knowledgeable manner
To support with group bookings through the whole process and liaise with other departments where required
To be the first point of call for all client enquiries regarding accommodation and meeting and events
To provide outstanding administrative skills to coordinate events, which will include corporate bookings, private functions and weddings
Arrange and conduct hotel show around to promote the sale of accommodation and/or meeting space
Build rapport with our key clients in order to ascertain their requirements and identify further opportunities for future business
Provide detailed function plans to hotel operations teams to ensure the clients requirements are always supported and catered for
Maintain the accuracy of the inhouse reservations system

Additional Information Benefits**- You can work with multinational colleagues

Be part of a global community of hospitality industry
Opportunity to develop your career
Special staff rate at our hotels
Free Gym
Free night stays in our UK hotels and discounts in any Accor Restaurant (T&C Applies)
Discounted hotel rates all over the world in Accor Hotels
Great work environment and colleagues
Personal development programs
Complimentary meals on duty and uniforms
Pension scheme
28 days holidays including bank holidays (increasing yearly)
Free parking
Apprenticeship scheme
Continuously learn and develop yourself with our Accor Academy
Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
Participate actively in initiatives to build a more inclusive and sustainable world
And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality