Office Administration - Cardiff, United Kingdom - Synergie

Synergie
Synergie
Verified Company
Cardiff, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

We are thrilled to announce an opening for a charismatic and super-organized administrator to join our award-winning team at Wales' largest promotional merchandise company.

We are seeking an Administration & Sales Support professional who can think ontheir feet and excels at connecting with people.

As we approach an exciting time of growth and change, we need a dynamic, self-motivated individual with strong analytical skills and a background in administration and customer service to help us achieve our goals.

This is an excellent opportunity to becomepart of a passionate team and contribute to our continued success.


Responsibilities:


  • Provide administrative support to the sales team, including data entry, preparing sales reports, and maintaining customer records in the CMS system
  • Assist with order processing, including generating quotes, processing purchase orders, and coordinating shipments with the logistics team
  • Respond to customer inquiries and provide exceptional customer service, including handling complaints and resolving issues
  • Coordinate and schedule meetings, appointments, and travel arrangements for the sales team
  • Support the marketing team with trade show planning and execution, and help manage marketing materials inventory
  • Assist with general office administrative tasks, such as answering phones, filing, and ordering office supplies
  • Add new products to the website, including writing product descriptions, uploading images, and creating pricing information
  • Update pricing information for existing products as needed
  • Ensure all website content is accurate and up-to-date
  • Update website content using a content management system (CMS)
  • Collaborate with other departments, such as marketing and sales, to ensure website content is accurately updated

Requirements:


  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office and experience with CRM software
  • Customer service and/or sales support experience is preferred
  • Ability to work independently and as part of a team in a fast-paced environment
Acorn by Synergie acts as an employment agency for permanent recruitment.
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