Charity Administrator - Brackley, United Kingdom - Equilore

Description

CHARITY ADMINISTRATOR

JOB DESCRIPTION

Job Title:
Charity Administrator


Reports to:
The Director


Contracted Hours:
hours per week


Salary:
£12.50 per hour


Location:
On site at Equilore Yard in Croughton, Northamptonshire

Closing Date: 30/06/2023

Interview Date: 12/07/2023

Probationary Period: 3 months


About Equilore:

Equilore provides Equine Facilitated Psychotherapy (EFP), a nature-based form of mental health support where horses co-facilitate wellness and counselling sessions.

The strength of working with horses is that opposed to talking therapies, people learn through doing and experience.

We work with a range of people from children to adults, from those suffering with mental health challenges such as extreme anxiety, mood disorders and trauma as well as providing a positive therapeutic approach for those suffering with long term or terminal illness.

We work with referrals from schools, mental health services and social work as well as private referrals.


What you will be doing:

In this role, you will act as a first point of contact both face to face and over the telephone, handling a diverse range of enquiries from referrers, clients and their families, volunteers, supporters, staff and members of the public.

In addition, you will provide a high level of administrative and customer care support to include general book-keeping input into the finance system, raising invoices and following up on payments, donation processing, database maintenance, delivering support activities for the Director and the team of therapists.

This is a fantastic opportunity to develop and deepen your understanding of fundraising and charity work, be involved in maintaining excellent client and supporter relationships whilst working within a supportive and professional team.

The role is 10-15 hours per week worked over four to five days, and so would suit someone looking for a role that can fit around other responsibilities.

RESPONSIBILITIES

Operations Administration:

• Supporting the Director with daytoday administration tasks
• Support volunteers and staff working on the yard
• Tracking, formatting and publishing of policies, ensuring they are reviewed regularly
• Raise invoices for clients, follow up on payments and reconcile in the finance system
• Carry out basic bookkeeping tasks on an ongoing basis to ensure the charity's accounts are in good order and in readiness for endofyear accounts
• Assist with organisation, communication and meeting minutes for the Director and Trustees
• Admin oversight of Equilore's client management system
• Track and chase deadlines for tasks required by the charity commission and accountants, training,
• Support the Director in administering induction Health and Safety/Fire training for new & existing staff.
• Maintain the website and social media content

QUALIFICATIONS, EXPERIENCE AND SKILLS

Essential Requirements
Education, Qualifications & Training

• Experience in administrative systems (i.e. Xero, Wordpress etc).

Experience

• At least 1 year experience working in an administration role.
• To have recent experience with documenting and logging information, and record keeping.
• Experience with people who have additional needs or mental health challenges.

Skills/Personal Attributes

• Excellent organisational skills
• High attention to detail
• Ability to work to deadlines
• Flexible, ability to shift and change focus depending on project needs
• Excellent communication skills
• Strong writing skills
• Ability to problem solve
• Empathetic
• Consistent, reliable and professional.
• Selfmotivated

Desirable Requirements

• Previous work in the charity sector
• Experience of using Xero and Cliniko systems
• Qualification in Equine Assisted Interventions

Job Type:
Part-time

Part-time hours: 10-12 per week


Salary:
£12.50 per hour


Benefits:

• Casual dress
• Free parking

Schedule:

• Flexitime
• Monday to Friday

Ability to commute/relocate:

• Brackley: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location:
In person

Application deadline: 30/06/2023


Reference ID:
Equilore_Charity_Administrator