Support Worker - Birmingham, United Kingdom - Serveco

Serveco
Serveco
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

About us


We are a professional support company operating nationwide, providing supoort for the homless sector, we are agile, inspiring and innovative.


Our work environment includes:

  • Growth opportunities

Job Title:
Progression Coach


Reports to:
Service Manager


Salary:
£23-25, £21,420 - £22,820 per annum, pro rata

Hours of work:
Full Time (37.5 hours per week)


Key Responsibilities:


We are seeking a motivated and compassionate Progression Coach to join our team at Serveco as a Progression Coach, you will play a crucial role in assisting young people to improve their life skills and achieve their full potential.


Responsibilities:


  • Design and implement life and social skills programmes in individual and group work settings to help young people improve their life skills
  • Support and encourage young people to undertake the life skills programme and achieve the qualification
  • Encourage and motivate young people to engage with and sustain education, training, and employment opportunities
  • Support young people's progress, working innovatively and flexibly to assist with any problems which may arise
  • Refer young people for opportunities in work experience and employment as appropriate
  • Establish and develop links with training providers, employers, volunteering networks, etc. in order to improve access to training opportunities for young people
  • Identify and recommend additional resources and services appropriate to the client group
  • Maintain accurate records of all young people action plans and progress
  • Undertake holistic risk and needs assessments and develop support and risk management plans
  • Support and encourage young people to develop positive family and other support networks
  • Prepare young people to take up and sustain settled accommodation and provide ongoing support to them
  • Be available to young people for regular support sessions and to respond to crises
  • Take responsibility for safeguarding the welfare of young people
  • Promote and facilitate the participation of young people in their individual support plans and in the management of the service
  • Facilitate young people's access to and takeup of other support services
  • Ensure benefit claims are made and maintained in order to maximise young people's income
  • Organise and accompany young people to appointments as appropriate
  • Maintain accurate records e.g. support plans, day to day records
  • Be flexible by being available out of hours on a rota basis to offer information, advice, and guidance to colleagues and in crisis situations, provide emergency cover within your own Project
  • Work as part of a team, providing cover for colleagues as required by the line manager
  • Assist in the preparation of accommodation, which will involve some cleaning duties
  • Assist in the induction of new staff, supervise and support volunteers, trainees and students, as required by line manager

Requirements:


  • Experience working with young people, particularly those facing homelessness or other challenges
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Knowledge of community resources and support services
  • Flexibility to work occasional evenings and weekends
  • Valid driver's license and access to reliable transportation


We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within the organisation.


Salary:
£21,420.00-£22,820.00 per year


Benefits:


  • Company pension

Schedule:

  • Day shift

Work Location:
In person

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