Support Worker - Birmingham, United Kingdom - Serveco
Description
About us
We are a professional support company operating nationwide, providing supoort for the homless sector, we are agile, inspiring and innovative.
Our work environment includes:
- Growth opportunities
Job Title:
Progression Coach
Reports to:
Service Manager
Salary:
£23-25, £21,420 - £22,820 per annum, pro rata
Hours of work:
Full Time (37.5 hours per week)
Key Responsibilities:
We are seeking a motivated and compassionate Progression Coach to join our team at Serveco as a Progression Coach, you will play a crucial role in assisting young people to improve their life skills and achieve their full potential.
Responsibilities:
- Design and implement life and social skills programmes in individual and group work settings to help young people improve their life skills
- Support and encourage young people to undertake the life skills programme and achieve the qualification
- Encourage and motivate young people to engage with and sustain education, training, and employment opportunities
- Support young people's progress, working innovatively and flexibly to assist with any problems which may arise
- Refer young people for opportunities in work experience and employment as appropriate
- Establish and develop links with training providers, employers, volunteering networks, etc. in order to improve access to training opportunities for young people
- Identify and recommend additional resources and services appropriate to the client group
- Maintain accurate records of all young people action plans and progress
- Undertake holistic risk and needs assessments and develop support and risk management plans
- Support and encourage young people to develop positive family and other support networks
- Prepare young people to take up and sustain settled accommodation and provide ongoing support to them
- Be available to young people for regular support sessions and to respond to crises
- Take responsibility for safeguarding the welfare of young people
- Promote and facilitate the participation of young people in their individual support plans and in the management of the service
- Facilitate young people's access to and takeup of other support services
- Ensure benefit claims are made and maintained in order to maximise young people's income
- Organise and accompany young people to appointments as appropriate
- Maintain accurate records e.g. support plans, day to day records
- Be flexible by being available out of hours on a rota basis to offer information, advice, and guidance to colleagues and in crisis situations, provide emergency cover within your own Project
- Work as part of a team, providing cover for colleagues as required by the line manager
- Assist in the preparation of accommodation, which will involve some cleaning duties
- Assist in the induction of new staff, supervise and support volunteers, trainees and students, as required by line manager
Requirements:
- Experience working with young people, particularly those facing homelessness or other challenges
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Knowledge of community resources and support services
- Flexibility to work occasional evenings and weekends
- Valid driver's license and access to reliable transportation
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within the organisation.
Salary:
£21,420.00-£22,820.00 per year
Benefits:
- Company pension
Schedule:
- Day shift
Work Location:
In person
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