Patient Advisor - Gloucester, United Kingdom - Hucclecote Surgery
3 weeks ago
Description
To provide front of house customer service to all stakeholders with a positive and professional image at all times. This will include directing patients to the appropriate healthcare professional, booking of appointments and answering queries.Day to day administration duties to be dealt with effectively and efficiently in line with the practices policies and protocols.
This role will cover all aspects of reception and back-office administrative work - answering incoming calls, greeting patients, booking appointments, registering new patients, deducting ex-patients, administration of prescriptions, opening and scanning of post, patient communication and patient navigation/signposting.
No two days are the same and the workload is interesting and varied.
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