Housing Officer - Maldon, United Kingdom - Moat Homes

Moat Homes

Verified Company

Maldon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Neighbourhood Services Manager (Internal Job Title)

Hours: 35 hours per week

Salary:
£29,000 to £36,000 per annum plus Car Allowance of £2,070 per annum

Contract:
Permanent

Location:
Managing stock in Uttlesford and Harlow, Essex
A rare opportunity has arisen for an experienced Housing Professional to join our friendly Neighbourhoods team in Essex

We are avid supporters of agile working and you will be provided with a laptop, tablet and phone in order to work remotely either at home, at our office in Maldon or out and about on your patch.

As a Neighbourhood Services Manager, you will have your own patch of properties in Uttlesford and Harlow, managing the tenancies, leases and communities within a multi-tenure portfolio.

Acting as an ambassador for Moat, you will deliver a high quality service to our residents, providing advice and guidance where necessary.

You'll own your estate inspections, ensuring that our residents are taking care of their homes and the community areas.

Your experience of working with contractors and managing agents will ensure our cleaning and gardening contracts are utilised to their maximum potential, making positive improvements to your patch area.

You will report to the Neighbourhood Operations Manager, and have other Neighbourhood Services Manager's on your team, enabling you to support each other and share knowledge/experiences.

Who are we looking for?

Excellent verbal and written communication skills
Problem solving skills and an ability to work under pressure and to tight deadlines
Ability to manage a complex caseload
Ability to build productive relationships with key stakeholders and ability to engage with a diverse customer base
Demonstrate passion and 'can do' attitude and a commitment to achieving the very best outcomes for our residents
A Full UK Driving Licence and a vehicle to be used for work purposes

Moat are one of the top 30 housing associations in England, with homes spread across London, Kent, Essex and Sussex.

Our financial strength puts us in a good position to rise to challenges and plan for the future.

Our corporate strategy revolves around being bold and ambitious, investing in new and existing homes; putting safety and quality first.

We also deliver for and with our customers through our new Customer Engagement strategy, which will help us to deliver the requirements of the Social Housing White Paper.

We're not your 'standard' housing association.

Having been one of the pioneers of shared ownership in the early 1990s, leasehold now makes up more than a third of our overall stock.

Since then, we have assisted thousands of people to become shared owners, many of whom now own their homes outright but they still have a relationship with Moat as leaseholders and as part of the community on our developments.

Closing date:
Tuesday 3 January 2023

Salary:
£29,000.00-£36,000.00 per year