Temp Customer Care Adviser - London, United Kingdom - Office Angels

Office Angels

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Role:
HYBRID - Temp Customer Care Advisor

Salary:
£12 - £12.83 per hour

Company:
Luxury Retail

Location:
The west end of London

Reporting to:

Customer care Manager

KEY RESPONSIBILITIES

First point of contact for customers
Responding to all customer enquiries within four hours
Dealing with all customers enquires; chasing deliveries, managing faulty returns/ replacements
Handling all customer complaints
Ensuring customers are updated effectively
Logging any customer feedback that impacts other departments
Experience within customer care is essential
Ability to display clear and positive communication skills both written and verbal
Ability to use own initiative and proven track record of having solved problems successfully
Well organised
Acts well under pressure
Team player
Experience with Microsoft packages

COMPETENCIES & EXPERIENCE

Experience within customer care is essential
Ability to display clear and positive communication skills both written and verbal

Ability to use own initiative and proven track record of having solved problems successfully
Well organised
Acts well under pressure
Team player
Experience with Microsoft packages

This opportunity is being advertised by the Office Angels West End team.

Office Angels West End branch look after roles in the following locations and all areas in between: Oxford Circus, Oxford Street, Covent Garden, Tottenham Court Road, Euston, Regent Street, Piccadilly, Leicester Square, Camden, Bond Street, Marble Arch,Marylebone, Mayfair, Baker Street, Edgware Road, Regents Park, St Johns Wood, Primrose Hill, Paddington, Hampstead._
Our Retail team looks after Fashion and beauty roles nationally_

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.