Customer Service Advisor - Bournemouth, United Kingdom - Dovetail Recruitment Ltd

Dovetail Recruitment Ltd
Dovetail Recruitment Ltd
Verified Company
Bournemouth, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Service Advisor Job in Southbourne


Dovetail Recruitment is excited to be working with a well-established, growing company who are looking for a Customer Service Advisor to work in their small friendly team based in Southbourne.


As a Customer Service Advisor, you will be the first point of contact providing telephone and administration support to the company's new and existing customers.

The ideal person to fit this position will be a confident, positive, with a can-do attitudethat can hit the floor running and add value straight away.


Duties and Responsibilities:


  • Answering incoming customer service calls from new and existing customers
  • Supporting the business with sales administration
  • Processing customer orders
  • Additional sales support tasks as and when required
  • Problemsolving any discrepancies with attention to detail
  • Data input into inhouse CRM Horizon full training will be provided

Knowledge and Experience:


  • Experience working in a busy officebased customer service environment
  • Computer proficiency including using PC/Outlook/Internet Browsers
  • Strong communication skills at all levels
  • Experience in providing a high level of customer care
  • Excellent attention to detail and accuracy

Salary and Benefits:

- £20,000 - £24,000 per annum

  • Monday
  • Friday 9:00 am 5:30 pm
  • 25 days holiday + bank holidays
  • Ample tea and coffee with kitchen facilities
  • Beautiful location, close walk to the beachfront
More jobs from Dovetail Recruitment Ltd
See all jobs of Dovetail Recruitment Ltd