Operational Support Administrator - Liverpool, United Kingdom - Henry Bath Son

Description

Established in 1794, Henry Bath is a world leading storage and logistics provider specialising in the storage and shipping of Exchange-traded metals and soft commodities around the globe.

Henry Bath is a founding member of the London Metal Exchange and is licensed by the world's premier commodity exchanges, including LME, ICE and CME to issue Exchange-Traded Warrants for metals and commodities.

Overview of Position

The role is a full-time permanent position based in Liverpool, as our Operational Support Administrator you will report directly to the Logistics and Shipping Manager.

You will be responsible for supporting the day-to-day administration of all logistics and warehousing activity and documentation for the Company's operations in Liverpool, Rotterdam and Antwerp.

These operations principally deal with base metals and soft commodity (cocoa) product lines.

The role involves daily contact with customers, port authorities, shipping lines, trucking companies, customs agents, the Liverpool warehouse team and other inter-departmental colleagues.

You will continuously manage and update the administration in the Company's IT systems as well as external IT systems for the relevant commodity exchange markets.

There may be occasions when the role is required to lend administrative support from Liverpool to the Company's overseas offices to optimise workloads.

What would you do as our Operational Support Administrator

• Checking and authorising all incoming purchase invoices for the logistic and shipping department relating to receipt and delivery job activity
• Chasing overdue debtors with customers where necessary
• Dealing with all customer interactions quickly, accurately and in a friendly professional manner
• Customer releases, stock reporting and raising sales invoices
• Quoting customers for transport & shipping rates
• Booking freight and transportation with shipping lines, freight forwarders and transportation companies
• Completing Customs formalities and entries
• Checking inbound paperwork for accuracy and conformity
• Reporting of stocks to customers and Exchanges
• Administering the lotting in, and delivery out of, stock from the Company's and Exchange's IT systems
• Daily communication with the Warehouse operations team to plan and organise the receipt and delivery of shipments to and from the Liverpool warehouse
• Supporting the wider team as required with administration duties within the broad remit of the role

Who you are

You are a team player with excellent customer service skills and have a flexible approach to work in a global organisation.

You have excellent administrative and organisational skills, with strong IT proficiency.


Experience & Skills

• Logistics or shipping experience would be an advantageous
• Strong communication skills oral, listening and written
• Good knowledge of Microsoft Office and Excel
• Ability to work independently and proactively with mínimal supervision
• Highly organised and attention to detail
• Proactive problemsolving and analytical skills

Rewards & Benefits

• Hybrid Working
• Competitive salary
• 27 days holiday + public holidays
• Private healthcare (including direct family)
• Life and Group Income Assurance
• Up to 12% pension contribution
• Annual Discretionary Bonus

Application

Who we are

We are a diverse organisation who welcome different perspectives helping create an inclusive and forward-thinking culture across the globe with entities in the UK, Netherlands, Belgium, United States, Singapore and China.

Job Types:
Full-time, Permanent


Schedule:

• Monday to Friday

Application question(s):

• Do you have experience in administration for invoicing ?

Work Location:
Hybrid remote in Liverpool, L3 1QY