- Handle high-priority support cases with appropriate urgency and professionalism
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- Write and optimize SQL queries to investigate customer issues and analyse platform behaviour
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- Strong customer service skills
- Strong SQL proficiency
- Understanding of web technologies e.g
- HTML, CSS, and JavaScript
- Browser Developer Tools
- Experience of working in the FS Sector and/or Financial applications is desirable
- Some exposure to Messaging would be advantageous but not essential
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IT Support Engineer - Lisburn - Exact IT Resources
Description
Technical Support Engineer (Software)
Northern Ireland (Primarily office based with some remote working)
Our growing client are a specialist software company. There are multiple roles available for a new team based out of their NI office. In this exciting role, you will provide expert technical support for their specialist platform.
Key Responsibilities:
Does this sound like you?
If you would like additional information on this opportunity please contact Stephen Ingram directly on
Contact:
Email :
#J-18808-Ljbffr
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