Broker Support/insurance Administrator - Birmingham, United Kingdom - Marsh

Marsh

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Broker Support/Insurance Administrator - Marsh - Birmingham

Working arrangement:
Hybrid work pattern with a combination of office and homeworking.

We currently have a fantastic opportunity for a driven and enthusiastic individual to join a highly collaborative and supportive team, within our Professional Indemnity team in Birmingham.

As a Client Manager, your key focus will be on providing support to both the Client Executives and Brokers, as well as carrying out technical administrative based tasks.

Our Professional Indemnity team have a wide range of client expertise to include; accountants; architects; commercial; communications, media and technology (CMT); contractors; engineers; healthcare; independent financial advisors; insolvency practitioners; legal professionals and law associations; single projects; and, small to medium-sized enterprises.

The client:
Marsh

Marsh is the world's leading insurance broker and risk adviser.
With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services.

The role:

The Client Manager will work within a highly skilled team that specialises in managing a portfolio of existing accounts.

What can you expect:

The Client Manager (CM) is charged with providing intimate support to both the Client Executive and Broker, and management of the placement process new business and renewals.
This extends from client/intermediary/market onboarding, through to collection and distribution of premiums, as well as routine servicing of accounts.
This will demand an indepth understanding of CE/Broker requirements, and clients within product lines and/or defined areas, in conjunction with technical knowledge.
As well as technical and administrative support, depending on seniority and experience, the CM may be expected to deal directly, and build relationships with, clients, intermediaries and markets, in order to ensure the timely and accurate processing of placements, and comprehensive servicing.

What you will be rewarded with:

Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance programme plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.

To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will count on you to:

Use significant risk expertise and knowledge of industry and carriers to develop placement solutions that meet client needs.
Implement the Placement strategy to achieve growth goals and provide exceptional client service.
Develop the gotomarket strategy and articulates the value of placement function and participates within pricing of services as applicable.
Facilitate submission of coverage specifications and obtains quotes from carriers based upon the Client First Principals for Broking, being "Identify, Promote, Pursue, Handle, Continue Manage" transaction model.
Bind coverage and is responsible for the accuracy of placement binders.
Create and maintain relationships within own practice, insurance markets, clients, and underwriters to provide cohesive client service.
Advise on changing insurance and risk management market conditions and informs client executives, client advisors, and/or clients of major developments affecting various types of products/coverage.
Interface closely with client executives and client teams to support client retention and new business production.
Drive senior placement/technical support activities on assigned accounts, such as ensuring procedural compliance, reviewing data and updating annual renewal exhibits, maintaining accurate placement system entries, to ensure contract execution as required
Advise management about client issues or trends through clear and concise communication and participates in development of solutions

What you need to have:

The will to process instructions whilst working under pressure and desire to develop relationships
Confident and articulate verbal and written communicator
Strong organisational skills and an ability to multitask
Previous or current experience working for an Insurance Broker
Building effective relationships with processing/fiduciary colleagues (both on and offshore) to ensure the clarity, and the prompt resolution of, queries and payments is crucial.
The range of specific tasks and depth of CM involvement will be guided by experience and seniority. The CM role will encompass a range of different grades,