Operations Assistant - Walsall, United Kingdom - Think Insurance Services Ltd.
Description
About us:
Based in the West Midlands, with over 30 years industry experience.
Over the last few years we have become one of the fastest growing insurance brokers in the UK, offering competitive premiums and award winning customer service.
We focus on offering a certain number of carefully selected products, and our dedicated teams have developed the expertise to support both new and existing customers alike, from the start of the quote process and throughout the lifetime of their policies with us.
We work closely with our panel of insurers to make sure that our customers always get our best possible price, and the right policy to meet their needs, no matter what product they're after.
Our work environment includes:
- Modern office setting
- Workfromhome days
- Growth opportunities
- Relaxed atmosphere
- Onthejob training
Operations Assistant:
Working within the Operations team, this role will be required to provide support and assistance in the day-to-day activity of the department, to ensure smooth and timely delivery of projects, acting as a link between the Operations Team and all other departments.
Requirements:
As an Operations Assistant you'll help the department understand and improve performance across a variety of areas, helping to manage, change and plan for the future in line with our goals.
You'll need to support the implementation of projects or solutions to meet the business needs, whether that's through process change, provision of information, or development of internal systems.
Key responsibilities include:
Operational Delivery:
- Supporting the Operations department to deliver operational improvement across all areas of the business
- Understanding Insurer Rating and implementation within our internal systems, including implementing rating updates, and testing
- Assisting with all administration activities on internal and external portals and systems.
- Collation and distribution of MI & Reports daily / weekly / monthly
- Supporting the Ops department in all projects, where required
- Carrying out regular benchmarking reviews
- Seeking compliance signoff of activity
Marketing & Communications:
- Setting up and administering referral activity, including tracking and reporting
- Updating website content where required
- Monitoring company Reviews
- Managing campaign setup and administration on all portal(s) and systems
Development & IT:
- Supporting the Development and IT teams with new projects and rollouts, assisting with testing, coordinating, and communicating changes
Ad Hoc
- As required, involvement in any other area of the business where knowledge and skillset allows value to be added and delivery to be improved
Job Types:
Full-time, Permanent
Salary:
£24,000.00-£27,000.00 per year
Benefits:
- Company events
- Onsite parking
- Work from home
Schedule:
- Monday to Friday
- No weekends
Ability to Relocate:
- Walsall: Relocate before starting work (required)
Work Location:
Hybrid remote in Walsall
Reference ID:
Liam Dangerfield
Expected start date: 01/04/2024
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