Underwriting Manager - Tottenham - Simply Business

    Simply Business
    Simply Business Tottenham

    3 days ago

    Description

    About Simply Business

    We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades. We're a technology company that builds, learns, and improves, and through our global social impact strategy called "The Big Dreams Project," we are working to help 10,000 small businesses start or grow by 2030.

    Opportunity

    You will take the lead on managing a significant portfolio of 380,000 customers with £120m GWP across our landlord and SME segments. This strategic role goes beyond maintaining performance – you will define and own the portfolio strategy, ensuring we remain accountable for our processes and future success. As a leader, you'll drive large projects that support our MGA growth strategy and champion the small business cause, positioning us as an honest, inclusive, and reliable insurance provider.

    Responsibilities

    • Define and own the portfolio strategy, taking accountability for current and future performance.
    • Build strong, credible relationships with internal stakeholders and external capacity providers to ensure high underwriting quality.
    • Monitor claims performance, own the large loss process, and manage the referral process from our Contact Centre Technical Team.
    • Lead, train, and develop the team to drive a culture of high performance and support individual growth.
    • Develop and maintain underwriting guidelines, ensuring strict adherence to regulatory, compliance, and market practices.
    • Lead our audit and peer review processes to ensure our high standards are consistently maintained.

    Qualifications

    • Qualified as a chartered ACII (or holds an equivalent professional qualification).
    • Experienced in portfolio management with a deep understanding of underwriting principles, ideally in commercial lines.
    • A natural innovator who brings ideas to drive growth, improve efficiency, and launch products on new distribution channels.
    • Excellent at problem‑solving and analytics, comfortable making decisions with full underwriting authority.
    • A strong communicator capable of delivering complex messages to a variety of people and cultivating strong relationships.
    • Adroit at staying up-to-date on industry trends and regulatory changes, with exposure to the full insurance business.

    (We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role.)

    Benefits

    • Great work‑life balance with manageable workloads and flexible hybrid work.
    • 25 days annual leave (plus bank holidays) and the option to purchase five additional days through flexible benefits.
    • Flexible parental leave: six months full pay for the primary caregiver and four weeks full pay for the secondary caregiver.
    • Life event leave: extra days every two years for major milestones; a two‑week paid sabbatical after five years of service and four weeks off after ten years.
    • Private medical insurance through BUPA, covering pre‑existing conditions, plus a health cash plan for everyday medical expenses.
    • Competitive salary based on experience and current market, plus potential to earn an annual bonus based on performance.

    Employment Practices

    Simply Business is committed to providing equality and opportunities for all employees and candidates. We offer a workplace where colleagues are treated with respect and dignity. We do not discriminate on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation, or relationship status at any stage of the hiring process or during employment.

    We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

    Ready to join a team that challenges the status quo? Apply today.


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