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- Handle calls, emails, and messages from clients and engineers.
- Process sales & purchase invoices, plus purchase orders using Sage 50.
- Book and schedule service calls & maintenance appointments.
- Manage engineers' diaries and ensure efficient scheduling.
- Prepare quotes, order confirmations, and essential documents.
- Assist with customer inquiries and deliver top-tier service.
- Strong organisational and multitasking skills.
- Experience in administration, customer service, or scheduling (Sage 50 knowledge a bonus).
- A proactive problem-solver who excels in a busy environment.
- Excellent communication skills and attention to detail.
- A supportive team environment.
- Ongoing opportunities for growth and skill development.
- Part of a dynamic and fast-paced industry.
- Discretionary company performance-related bonus.
- Comprehensive discount portal.
- SmartPay loan scheme.
- Cycle2Work scheme.
- Enhanced holiday entitlement.
- Birthday leave.
- Purchase additional annual leave.
- Company pension scheme.
- Dental plan.
- Sick pay, life assurance, and enhanced maternity/paternity pay.
- Eye test vouchers.
- Mental health support services.
- Virtual GP service.
- Free parking on site.
Administration Assistant - Sefton, England, United Kingdom - DD
Description
Administration Assistant Role
We are seeking an organised and detail-oriented individual with a passion for delivering exceptional customer service. The ideal candidate thrives in a fast-paced office environment, ensuring seamless coordination between customers and the engineering team.
About This Opportunity
This role is at the heart of our operations, playing a vital part in scheduling planned and reactive maintenance requests while providing outstanding customer service.
Key Responsibilities:
Requirements:
Why Choose Us?
Employee Benefits:
About DD Group
The DD Group operates within the dental industry, offering expert advice, free surgery design services, and comprehensive maintenance packages. We are driven by a shared commitment to excellence and a vision to become healthcare's first choice for clinical treatment products and service solutions.
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Tokio Marine HCC International- Ireland, England, United Kingdom
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Brainkind- liverpool, england, United Kingdom
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Manpower- Wirral, England, United Kingdom
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