Administration Co-ordinator - Stoke-on-Trent, United Kingdom - Davies Group

Davies Group

Verified Company

Stoke-on-Trent, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Claims Coordinator - Stoke
Davies are looking for a Claims Coordinator to join the Property Repair team in Stoke.

Joining Davies in this role means that you'll be working closely with our Contractor Network to assist in offering the best possible service to our clients and customers.

So, you'll need to be a great communicator, dedicated to providing a professional and empathetic service.
- **Monday-Friday hours (37.

5hrs) - NO WEEKENDS**:
- **Once initial training period has been passed, there is flexibility for agile/remote working

Duties & Responsibilities:

Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country
Composing professional and informative letters and other written correspondence
Ensuring compliance with our contractual and regulatory requirements
Reviewing data to set up new claims, appointing contractors and updating claims on internal systems
Working in collaboration with our Approved Contractor Network and Network Performance Team to maintain best possible customer journey
Contributing to a happy team working environment

Skills & Experience:

Previous experience in booking or dealing with booking property repair appointments is desirable but not essential
A professional and adaptable communication style both written and verbal
Efficient administrative skills
Strong numeracy, literacy, and IT skills
A proactive attitude, and an enthusiastic approach

What We Offer: