Customer Service Apprentice - Chesterfield, United Kingdom - Derbyshire Support Facilities Services

Derbyshire Support Facilities Services

Verified Company

Chesterfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

DSFS are looking to recruit a Customer Service Apprentice to join the Finance Department. The Customer Service Apprentice would be part of a team of five based in Patient Accounts.

You would be responsible for performing a wide range of duties to provide an accurate and timely service to both patients and staff.

In addition to raising invoices and providing a credit control service for the Trust and Derbyshire Support and Facilities Services Ltd.

Completion of Customer Service Practitioner Level 2 Apprenticeship (in conjunction with Sheffield College).

Carry out a wide range of duties in the following areas;

Accounts Receivable
Charitable Funds
NHS Healthcare Travel Costs Scheme
Credit Control
Patient Monies
Adhere to all DSFS Policies and Procedures,

Effective use of IT technology type equipment and systems required to maintain the quality/provision of services.

Derbyshire Support and Facilities Services (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 700 staff in Facilities, Estates, Procurement, ICT, Patient Records, Switchboard, Finance and Clinical Engineering.

Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive workforce by valuing and welcoming everyone's abilities, uniqueness and individuality.

All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it.

By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Please see the Job description and Person Specification in the attachments.

This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.