Operational Supervisor - Hounslow, United Kingdom - DHL Supply Chain
Description
BE AN ESSENTIAL PART OF EVERYDAY LIFE
Position:
Operational Supervisor
Location:
London Heathrow Airport
Contract Type:
Permanent (Full-Time)
Shift pattern: 7 on 4 off and 7 on 3 off (Rotational)
Criminal Check required:
Yes
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changeswe're looking for you.
If this sounds like a team you'd like to joinkeep reading.
We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;
- To proactively supervise all staff within the area, ensuring all safety and performance targets are achieved
- To undertake constant liaison with peers, Senior Operations Supervisors and Duty Managers, ensuring best use of personnel across all terminals
- To provide timely completion of all relevant documentation relating to accidents, baggage performance, system performance and staff performance
- To implement and supervise all necessary contingency plans as directed
- Ensure that all baggage requiring delivery to correct locations using a vehicle is delivered in safe and timely manner
- Use hand held scanning devices to ascertain baggage detail and take appropriate action
- Communicate effectively with the baggage combined control room
- Read flight information and act accordingly
- Have an up to date knowledge of all airside roads and contingency routes
- Conduct spot checks on drivers documentation
- Complete accurate end of shift report on operation
- To work flexibly, adjusting to changing workloads
- To manually handle baggage on a daily basis.
- Comprehensive awareness of the business service level agreements
- Support the business system contingency by driving bags from and to locations as required.
You won't find another job like the one you'll find with DHL Supply Chain.
Now, here's what we need from you:
- Experience / knowledge re Baggage Systems / Airport Operations required
- Ability to stay calm and patient under pressure
- Able to assimilate information, determine priorities and make decisions based on sound judgement
- Good team player
Security Process to work within Aviation and Travel at DHL
- Be able to provide 5 years address history
- Be able to provide 5 years reference history (employment/education/benefit claim/character)
- To obtain a full airside ID
What will you get in return?
As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, simple savings and financial education.
You and your family can also access our mental health app on the go, free mortgage and Will advice as well as hundreds of retail and lifestyle discounts.
We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more is hosted on our Benefits platform which you will have access as a DHL Employee.What you'll need to do next?
The Company is committed to providing equality of opportunity for all employees.
Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect.
We will ensure that equality of opportunity maintains a high profile in our organisation.More jobs from DHL Supply Chain
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