Receptionist Pre Assessment Clinic - Birmingham, United Kingdom - The Royal Orthopaedic Hospital NHS Foundation Trust

The Royal Orthopaedic Hospital NHS Foundation Trust

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Welcome patients to the pre-operative assessment centre in a professional and courteous manner. Liaise with relatives and carers. Admit patients on PAS/intouch. Update patient demographics on PAS and generate the relevant documentation for the patients assessment.

Monitor the waiting area, being observant and conscious of the flow of patients in the Unit. Monitor and update the intouch/PAS system and assist Nursing staff with the patient journey through the Unit. Record attendances on PAS. Ensure case notes are available for all patients attending the pre-operative assessment centre.

Prepare paperwork and case notes for future assessments.

Ensure all clinical documentation is filed correctly in the case notes Track case notes in and out of the pre-operative assessment centre on PAS.

Deliver case notes to the medical secretaries/ outpatient department daily in a timely manner. Ensure all calls into POAC Reception are answered in a courteous and timely manner.

Attend and participate in Team meetings. Adhere to Trust policies and procedures.