Service Coordinator - London, United Kingdom - Spencers Recruitment

Spencers Recruitment

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Coordinator (Lifts) - NW4

We are partnering with a leading elevator maintenance company based in NW London, specializing in providing high-quality maintenance services for elevators.

With a commitment to excellence and customer satisfaction, they are seeking a dedicated Service Coordinator to join their operational team.

About the Role:

Key Responsibilities:

Coordinate and schedule elevator maintenance service calls, ensuring timely and efficient completion of tasks.
Handle administrative duties such as data entry, filing, and document management.
Purchase materials and supplies needed for maintenance jobs, ensuring costeffectiveness and timely delivery.
Manage client bookings and inquiries, providing excellent customer service and addressing any concerns or issues promptly.
Prepare and send invoices to clients, following up on payments as necessary.
Collaborate with the operational team to ensure smooth workflow and effective communication.
Maintain accurate records of service calls, job assignments, and client interactions.
Assist with other operational tasks and projects as needed.
Minimum of 1 year of experience in the lift industry, with knowledge of elevator maintenance processes and procedures.
At least 2 years of office experience, preferably in a coordination or administrative role.
Strong attention to detail and organizational skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and team members.
Proficiency in Microsoft Office Suite and experience with CRM software is preferred.
Ability to work independently and as part of a team in a fastpaced environment.