Head of Business Operations - London, United Kingdom - Rambøll

Rambøll

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you motivated by leading business improvement projects? Do you enjoy working with cross functional teams in the execution of change? Do you have a consultative and outcome focused approach?

If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity.

Join us as our new Head of Business Operations in the UK and work with us to close the gap to a sustainable future.

Your new role

As our Head of Business Operations in the UK, you will be responsible for ensuring implementation of continuous business improvement projects, as well as continued adoption and compliance with all Global and Market processes, systems and governance to support high quality and consistency in delivery within your Business Unit (the UK and Ireland), ultimately enabling Ramboll to achieve it's the profitability targets.

You will be working across different business areas, spanning from engineering and design to environmental services and management consulting.

You will be part of the global Business Operations & Transformation Leadership team and, together with counterparts from other Geographies and the corporate organisation, you will have the opportunity to influence the global strategic direction around business operations and transformation.

To succeed in this role, you must have extensive knowledge and experience in driving operational change, continuous improvement and initiatives that have a direct positive impact on the profitability and performance of a business.

Your key responsibilities for the UK and Ireland will be:

Lead the implementation and continued adoption of Group and Market owned processes, systems, training, and governance within the Business Unit (e.g. for Sales Management, Project Management, Information Management, etc.).
Change Management: Ensure that capabilities for implementation, adoption, and permanent process support are in place.
Regularly review business performance. Working with and supporting the Country Market Directors and Market Operational Excellence Leads, addressing areas of underperformance in projects, staff utilization, profitability and noncompliance with Ramboll requirements.
Consolidate and deliver regular portfolio reports on local prioritized transformation initiatives.
Drive or support (depending on case) M&A process, incl. due diligence and postmerger integration, in collaboration with Group function owners.
Support review and audit processes led by Group and Markets and implement corrective measures based on challenges/nonconformities identified.
Engage with and secure alignment with relevant senior stakeholders across the Business Unit including the Managing Director, Country Market Directors, Global Division/Spearhead Directors and Design Directors.
Take responsibility on behalf of Ramboll in the UK and Ireland for Groupled initiatives directed at improving adoption and usage of global requirements, processes and systems.
Participate actively in the global leadership team dedicated to Business Operations and Transformation.

Your new team
You will report to the UK Managing Director, with a dotted line to the Group Director, Business Transformation.

You will become part of our Operational Excellence team, whose focus is to implement holistic operational processes, tools, and governance in Ramboll that enable efficient global collaboration toward client goals.

We are a function that values diversity, collaboration, and engagement, and we have a reputation as a great place to work.

About you

From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company.

Whilst we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success.

These include:

Previous experience in large companies with implementing operational improvement projects, driving performance and ensuring compliance with relevant processes, systems and governance.
Significant work experience from similar roles in global organizations.
Effective leadership skills gained from experience in supporting a direct team as well as indirect management of project members, project contributors and senior stakeholders.

Personal qualities that will help you succeed in this role include:

You are known for your structured approach, effective analytical and problem-solving skills, as well as effective collaboration, communication, and persuasion skills.
You have a global mindset and proven interpersonal skills, and you can quickly build trust and effective relationships at all levels and across geographies and markets.
You enjoy stakeholder management and can interact with and manage Clevel stakeholders.

What we can offer you