CRM Manager - London, United Kingdom - The Hyde Group
Description
Hyde has a vacancy for a CRM Manager.Hyde is one of the UK's leading House Builders with an award -winning Development function. We see a future where everybody works together towards social prosperity. It's a future that promises to create a great home for everyone.
Development is at the heartof this strategy and encompasses everything from purchasing land, securing planning consents, design standards, programme management to overseeing the build and the eventual sale and letting of our homes.
- As CRM Manager you will be working within the marketing function to lead on the CRM and digital strategy for our new homes program._
Key Responsibilities of a CRM Manager
- Working closely with the Head of Marketing & Communications create a marketing & sales automation strategy and customer UX strategy,
- Liaise with the inhouse Salesforce Product Ownership team, as well as the Salesforce and web partners to deliver projects in an Agile manner.
- Prioritise projects as required and deliver to deadline and within projected quality
- Plan and implement successful rollout of projects, ensuring adequate product testing Run and analyse customer segmentation, data and reports to drive more personalised marketing messages based on behaviour, product, channel and message.
Skills and Experience Required
- Demonstrable experience in a CRM focussed role
- Experience working on CRM implementation projects
- Ability to work within a framework of project delivery and quality gate acceptance processes within a fast paced, agile business environment
Benefits
- A fantastic pension
- Life assurance
- Great holidays
- An award
- Volunteering days
Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone.
Many of the greatestideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
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