Administration Assistant/receptionist - Dewsbury, United Kingdom - Batley Carr Dental Care

Description

As admin assistant/Receptionist you will benefit from an experienced practice team working within a pleasant and supportive work environment within a well-established dental practice.

• Meeting and greeting patients, providing a great first impression with warmth and professionalism, ensuring a friendly and comfortable experience from the moment they step through the door.
• Manage appointment schedules efficiently, optimizing the use of available time slots.
• Effectively handle telephone inquiries, promptly responding to patient queries.
• Maintain accurate patient records, safeguarding their confidentiality and adhering to data protection regulations.
• Supporting the Management Team and clinical team with the smooth running of the practice
• Making patients aware of dental services and offers
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality
• To maintain compliant under CQC guidelines

• Ability to keep calm and professional at all times.
• Proven experience as a dental receptionist or in a similar customer service role.
• Excellent interpersonal and communication skills, with friendly and compassionate demeanour.
• Strong organisational abilities able to multi task and prioritise tasks effectively with excellent time keeping.

• Monday to Friday

• Receptionist: 2 years (required)