Credit Control/finance Assistant - Silsden, United Kingdom - Swallow Dental Supplies Ltd

Description

• A growing SME specialising supplying mainly surgical and hygiene products in the dental industry to UK and Ireland dental practices plus some consumer trading, with focus on high quality products and outstanding customer service.
• Based in Silsden.
• Sociable, friendly work environment.
• Finance Team of 3.

Reporting to the Financial Controller, the Credit Control/Finance Assistant will be responsible for ensuring timely collection of the company's debtors and resolving customer account queries.

• Performing monthly customer statement runs.
• Performing monthly payment request runs.
• Working with internal teams to resolve customer order disputes.
• Keeping the customer account data uptodate and accurate, including maintaining notes on customer communications.
• Reconciliation of customer account balances and other sales ledger tasks for the accounting monthend process.
• Collating and reporting debtor management data.
• Taking customer card payments over the phone.
• Reviewing and approving new customer credit accounts.
• Ensuring that the company's excellent customer service reputation is upheld.
• Adhering to the Finance Team procedures as outlined in the Quality System Manual.
• Working with the Financial Controller to identify areas where systems could be improved.
• Assisting the Finance Team with daytoday duties as required.

• 12+ years' experience in a Finance role. Credit control experience desirable.
• Experience of using an ERP system/Accounting software such as Sage 200/50.
• Good Microsoft Excel skills.
• Excellent attention to detail.
• Polite and confident telephone manner.
• Very good verbal and written communication skills.
• Selfmotivated and able to work on own initiative.
• Strong work ethic.

• Salary of up to £24K dependent on experience.
• Generous companywide bonus scheme.
• 20 days annual leave plus bank holidays and a day for your birthday.
• Longserving employee holiday allowance scheme.
• Above statutory autoenrolment pension contributions.
• Free onsite parking.
• Living Wage Employer.
• Mental Health Support Programme.

• Casual dress
• Childcare
• Company events
• Cycle to work scheme
• Free parking
• Onsite parking
• Sick pay

• Monday to Friday

• Bonus scheme
• Quarterly bonus

• Are you confident contacting customers via phone?

• A-Level or equivalent (required)

• Finance or