Process Improvement - London, United Kingdom - Beazley Management Limited

Tom O´Connor

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Tom O´Connor

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Description

General:


An exciting and unique opportunity to join Beazley as a Process Improvement and Controls Lead for our Modernisation programme, providing the ability to work on a significant transformation agenda.

The role sits at the heart of designing and embedding end to end Underwriting and Operations processes, along with implementation of controls.


Due to the criticality of this initiative, it will have visibility at all levels of the organization including working with the Executive team.

We are looking for an experienced professional with strong understanding of the Underwriting and Operations processes, with a technical understanding of the controls environment.


If you would like to work within an energetic, fun and collaborative team atmosphere where you can make difference, we would love to hear from you.


Who We Are


Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world.

Our mission is to provide beautifully designed insurance, innovating to give our clients the maximum benefit with minimum hassle.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.


Our Culture
We employ over 1,700 people globally, hosting a wonderful diversity of cultures, experiences and backgrounds.

We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that's big on collaboration, diversity of thought & personal accountability.

Our three core values inspire the way we work and how we treat our people & customers - 1) Be bold 2) Strive for better 3) Do the right thing.

Upholding these values every day has enabled us to become an innovative and responsive organisation in touch with the changing world around us - our ambitious I&D & Sustainability targets are testament to this.

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as iLearn (our own learning & development platform), LinkedIn Learning, our mentorship program and external qualification sponsorship.

As a Beazley employee, you also get access to our fantastic array of benefits which include commuting reimbursement, free in-office lunch, six months parental leave and a lifestyle allowance, amongst many others


Responsibilities:


Job Summary
The role sits at the heart of designing and embedding end to end Underwriting and Operations

processes, along with the implementation of controls. Process and Controls need to be taken

from concept, creation, design, planning & delivery of key sustainable process improvements

to drive benefits for the customer journey and business performance.

  • Create and document the AS-IS and TO-BE processes for the Underwriting and
Operations, working with the business leadership to map out and develop a blue print

for different customer journeys in the insurance value chain.

  • Capture, design and embed a strategic approach to provide controls oversight,
reporting and performance within Modernisation.

  • Identify opportunities for process standardisation, simplification, automation and
document business requirements for Technology development. Manage continuous

improvement to reduce process waste & risk for more efficient and effective ways of

working.

  • Works with a number of functions to determine controls required to be implemented
into Beazley's new technology platforms.

  • Ensure the process and controls landscape is accurate, control procedures are
followed, up to date by mapping new or amended processes.

  • Continuous improvement, implementing and embedding strategic change where
required.

  • Providing strong controls leadership working collaboratively with stakeholders at all
levels across the business, being curious, and challenging where necessary.


Key Responsibilities:

Design, promote best practice process and controls management within Modernisation:

  • Lead and maintain ownership of Modernisation's control's framework and capabilities.
  • Partner with owners of the Process and control agenda within Modernisation, provide
guidance and training on business and operational risk and controls.

  • Partner with key functions across the business (including underwriting & claims
business management & financial controls) to improve design and implementation of

processes and systems to address business/operational risks and monitor ongoing

execution and effectiveness of control activities.

  • Monitor and update the assessment of the control environment, keeping up to date
with control issues, trends and developments.

  • Responsible for operating, monitoring and reporting the status of controls, liaising with
Risk Management in reporting and escalating significant control failings /weaknesses

or events

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