Compliance Operations Associate - London, United Kingdom - IFX Payments

IFX Payments

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Role:

Responsibilities:

Request for Information (RFI) Management:

Act as the primary point of contact for RFI inquiries
Review and analyse RFIs to determine the required information and documentation.
Collaborate with internal teams, such as Sales, Legal and Compliance, to gather the necessary information and provide accurate responses within designated timelines.
Ensure compliance with regulatory requirements and maintain proper records of all RFI correspondence.

Payment Returns:

Investigate and resolve payment returns promptly and efficiently.
Analyse the reasons for payment returns, identify patterns or trends, and implement measures to prevent recurrence.
Liaise with relevant stakeholders, including clients and internal departments, to rectify any issues related to payment returns.
Maintain comprehensive records of payment return cases and their resolution.

Account Closure:

Liaise with compliance, operations, legal and finance departments to fully close client accounts, in a timely and compliant manner, in accordance with IFX's policies and procedures.
Communicate account closure decisions to clients and address any inquiries or concerns.

SWIFT Delay Management:

Monitor and address any delays or issues in SWIFT message transmissions.
Investigate the causes of SWIFT delays and work with relevant teams to resolve them promptly.
Maintain regular communication with counterpart banks to ensure smooth SWIFT operations.

Compliance Support:

Provide support to the Compliance team in various compliancerelated tasks, such as regulatory reporting, policy updates, and internal audits.
Stay uptodate with relevant regulatory requirements and industry best practices.
Collaborate with crossfunctional teams to implement compliance initiatives and drive continuous improvement.

Competencies & Experience:

Strong writing skills, capability to document relevant information in a clear, structured and comprehensive way
Excellent communication skills and the ability to build and maintain relationships with colleagues and clients at all levels of seniority
Team player with strong work ethics
Resilience and commitment, ability to plan, prioritise and work under pressure
Accuracy, diligence and the ability to deliver high quality results within tight deadlines
Interested in the financial markets, current events and news