Housing Support Worker - Plymouth, United Kingdom - Path

Path

Verified Company

Plymouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ROLE PROFILE

Job Title Housing Support

Area Plymouth
Team HISS (Housing Information, Sign-posting and
Support service)

Reports to Path HISS Manager
Hours 37 pw

Location Outreach but based at The Harwell Centre

Shift Pattern Mostly office hours; but some evening and weekend work may be required.

Enhanced CRB check required

Service
Housing Support Workers (HSWs) provide housing advice and support to people at risk of homelessness.

That could be clients in their own homes or at a number of locations in the City, provide housing information and support in order for clients to secure, set up, manage and maintain accommodation.

This entails supporting clients on a variety of issues, from benefits to health matters, working - often with other professionals - to enable clients to gain accommodation and / or to live independently in their own homes.

A specific aim is to promote tenancy sustainment, independent living and good health, enhancing the ability of people with social needs to hold and sustain tenancies and enable planned disengagement from services.

Aims of service

The aims of HISS include commitments to:

Prevent and address homelessness
Prevent reoffending
Support vulnerable people to access and maintain suitable accommodation
Promote equality and social inclusion
Prevent readmission to hospital and reduce health inequalities
Support vulnerable people to develop skills, self confidence and self esteem for independent living

Aims of role

End and prevent homelessness and events that result in homelessness
Reduce tenancy breakdowns in social and private rented housing sectors
Promote engagement with community and positive social networks
Promote access to health and social care services and opportunities

Potential client groups
The primary client groups are likely to be people who are vulnerable to homelessness and are:

engaged with probation

- using mental health services
- using drugs services

Clients may be:
- needing supported accommodation (inc hostels)
- needing to secure or change their accommodation / tenancy
- struggling to maintain an existing tenancy
- have other accommodation-related needs that this role can support

HSWs assess and support clients' needs in terms of:

current housing circumstances

- housing need, preferences and options
- level of support need
- vulnerability
- safeguarding issues
- which other services are involved.

Duties

1. Housing Support work

To respond to referrals, such as by gathering or confirming information re needs and risk, keeping referrers and potential clients informed of progress
To meet with and assess the needs of new and existing clients, working with them to develop and implement a support plan
To work with, and refer to, a range of other services, particularly using needs assessments to identify and respond to clients' needs across health, housing and other social inclusion, if and as needed
To therefore take on, build relationships with and to support clients on a range of issues that may relate to them living independently
Specifically and directly, to provide support with benefits, setting up or managing utilities and other tenancyrelated matters, taking specific responsibility for this housingrelated support
To support clients, where relevant, in seeking and securing accommodation, working with partners in Path, hostels and other services
To monitor and record support given to and the progress of clients, including carrying out formal reviews, using HISS systems

2. General

Promoting social inclusion and equality and working within an antidiscriminatory framework
Developing and providing information re this service and the wider HISS work.
Building and maintaining relationships with relevant partners, other services.
Contributing to the wider HISS work, if and as needed within reason.
Participation in team, staff and other meetings, as required
Covering for other workers, when needed, including staffing dropins
Carrying out, maintaining and reporting on monitoring.
Other duties as required by line manager or Director
Compliance with Path Worker Conditions.

3. Targets

The worker is expected to have a caseload of 20 clients at any time
As clients would usually be worked with for a maximum of 6 months, it is expected that 40 to 45 clients will be supported pa.

Job Types:
Full-time, Permanent

Salary:
From £22,500.00 per year

Benefits: