Account Executive Emea - London, United Kingdom - charles

Description

Account Executive
(EMEA)
Permanent employee, Full-time - Remote


THE IMPACT YOU WILL MAKE
As a well-established brand in DACH, we are expanding into EMEA.

You will be joining our Expansion Team and be at the forefront of this exciting journey, working closely with our VP of Sales, Tom.

You will introduce the world of conversational commerce to new prospects and showcase the myriad of opportunities it offers.

Ultimately, you are driving the revenue growth for charles and hence you have a direct impact on the speed we grow.

THIS IS WHAT YOU WILL BE DOING:

• Manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, as well as growing existing accounts
• You will run the fullcycle sales role with responsibility for generating pipeline, closing deals, and delivering exhilarating product demos
• You will analyze the performance of potential customers and learn how to identify potential for business improvement for them to achieve using charles
• As our gotoperson for the EMEA region, you will be asked to provide regular feedback to Marketing, Product teams to understand our customers better and improve processes

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

• Ability to show high level of resilience in compelling situations and collaborate on complex negotiations
• You can create powerful sales presentations and have a clear and effective voice for engaging with our audience
• Ideally you have a profound knowledge of the ecommerce market and SaaS technologies
• You are familiar with GDPR legalization and have the ability externally partner with legal teams to create bulletproof contracts
• Very good understanding of our ideal customer profile and buying persona partners, being able to develop patterns for the outbound and cold approaches
• Ideally fluent both in
  English and _Italian_

WHERE WILL YOU BE WORKING?
We are based in Berlin and office-first company. Join us from London, Milan or anywhere in Europe
working remotely - remotees visit us once a month.


THINGS WE OFFER

• Working on challenging and impactful projects at the forefront of one of
  the most innovative industries in Europe:
• Collaborating with some of
  the leading experts in Conversational Commerce and disrupting a fast-growing industry
• Joining forces with a
  unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce
• Having high visibility and impact across the business with the option to own and
  drive new initiatives:
• Celebrating our major and micro-wins as well as getting to know each other better at
  regular team-building events:
• Sharing
  ESOP (virtual stock options) in the ownership and success of charles
• Earning a
  competitive compensation package

What else we offer? (Limited to Berlin office at the moment)
-
Urban Sports Club membership

-
A weekly personal trainer:

-
Meditation session on Tuesdays
-
Free company lunch on Thursdays

• A
  friendly, open, multicultural work environment

-
Dog-friendly office
-
Discounts on BVG tickets


About us

• It's better to have a conversation_

charles is a SaaS startup that enables brand to build personal relationships with customers. With our software, businesses can chat with customers, send marketing campaigns, sell products, analyze results and automate processes. And we go beyond the tech to offer ongoing consultancy for future success.

Our vision is to become the global backbone of conversational commerce (cCom):
a world in which all consumers can enjoy personal, rewarding, heartfelt conversations with the brands they love.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey e-commerce lead, Andreas Tussing, charles is backed by Salesforce Ventures, Accel, and HV Capital.

We received €30 million in total funding and are now pushing for the next big stage of our growth. This makes now a good time for you to join us on this journey


_ charles and diversity:
be yourself and no-one else_

• Different perspectives bring innovation and richer work environments. We're committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring processes, so we create a welcoming workplace where everyone feels valued and heard._