Process Improvement Lead - Lincoln, United Kingdom - Anglian Water Services Ltd

Anglian Water Services Ltd
Anglian Water Services Ltd
Verified Company
Lincoln, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Circa £40,000 dependent on skills & experience
Permanent
Full time, 37 hrs a week


Location:
Lincoln

Make every drop of your potential count. Join our team

We are recruiting for a Process Improvement Lead to join our Tactical Operations team on a permanent basis


What you'll be doing:


As our new Process Improvement Lead, you'll coordinate and deliver business process change and improvements primarily to our Interruption to Supply Outcome Delivery Incentive (I2S ODI) as well as supporting our wider operations across the business as part of a central community of practitioners.

This is a key role in leading the process change, understanding the opportunity that I2S presents us. You'll regularly feedback into our department or company processes and performance frameworks.

You'll work with the business, programme team and BI partners to understand what the future performance / standards are, the gaps, and what is required for embedding learning and assurance.


Working alongside Tactical Operations verifications and root cause analyst roles, you'll evaluate the scale of process change, seek to maximise benefit realisation and support the business transformation towards process performance management.

You will also lead on organising and facilitating robust root cause challenge on both large events for interdepartmental teams in a timely manner.

The role will be expected to create regular reports and be expected to present progress updates to varying committee and governance groups


As a valued employee you'll be entitled to:

  • Competitive pension scheme
  • Anglian Water double-matches your contributions up to 6%
  • Personal private health care
  • Annual bonus scheme
  • 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
  • Life Cover at 8x your salary
  • Personal Accident cover up to 5x your salary
What does it take to be successful?

Ideally you'll be Lean or Six Sigma Green Belt qualified, as well as:

  • Experience in understanding and articulating change across end to end macro processes
  • Able to deliver process change within major systems change
  • Proven experience of process improvements and BPM practices
  • Resilient, methodical and adaptable
  • Excellent communication and people skills
  • Attention to detail and excellent planning and prioritisation skills
  • Strong analytical skills
  • Proven capability in challenging and managing ingrained views and resistance to change

Inclusion at Anglian Water:


Closing date: 5th April 2023

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