Customer Support Consultant - Leeds, United Kingdom - On Track Recruitment

On Track Recruitment

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CSC2023OE

Are you looking for an exciting new opportunity to become part of a team that prides themselves in exceptional customer support? You could be part of an industry-leading team based in Leeds.

As the Customer Support, not only will you be building relationships with suppliers, but you will also be aiding clientele by ordering and managing their online services and searches.

This role is perfect for someone who can be adaptable, has a keen eye for detail and premium customer service skills.

Full training will be provided, no prior office experience is required. This role is easily accessible via public transport. Hours are Monday-Friday 9:00am - 5:30pm.

Responsibilities:

Supporting the client base with any enquiries
Maintain in depth knowledge of all products and services
Building report and relationships with customers
Logging calls and updates whilst supporting the client base with any enquiries
Keeping on top of supplier requirements ensuring lead times are met and up to date

Required Skills:

Eagerness to learn new technical skills and software
Polite and articulate telephone manner
Flexible by working in a team or individually
Superb written and verbal communication skills
A high value of customer service
Self-driven with a can-do attitude

If you have a passion for delivering excellent customer support and want to develop your career within a lively office environment, this is a wonderful opportunity to broaden your skillset within customer support.

give us a call for more information.